Your task is to do a case analysis of Zappos (see this section). You need to choose an organisational issue in Zappos from the topics covered in Sessions 2 to 5 inclusive. You then need to determine...

REPORT ON ORGANIZATIONAL BEHAVIOUR OF ZAPPPOS
REPORT ON ORGANIZATIONAL BEHAVIOUR OF ZAPPPOS
Student Name –
Unit –
Moderator –
EXECUTIVE SUMMARY:
    Detecting the organizational problems and finding its solutions is very important for any organization for its smooth runing. In this report discussion has been made on the organizational behavior of Zappos. The key issues relating to organizational behaviors like motivations of employees for performing efficiently as well as problems related to communications between management and employees have been identified and discussed. The probable solutions for each of the problems have been also studied to get the best solution for the company. Then suggestions have been made on the best solution to be adopted to overcome the identified organizational problems.
Contents
EXECUTIVE SUMMARY:    2
INTRODUCTION:    4
KEY ORGANIZATIONAL PROBLEMS:    4
SOLUTIONS OF THE KEY PROBLEMS:    6
PROPOSED SOLUTION:    6
COLCLUSION:    7
RECOMMENDATION:    7
REFERENCE:    8
INTRODUCTION:
    Hersey & Blanchard, 1969 mentioned in their research article that managing organizational behavior is very important, achieving organizational goals mainly depend on the efficiency of the leader to get the works done by the employees. The economy is going towards positive psychology movement, so it is the responsibilities of the companies to adopt positive organizational behavior (Luthans, 2002). Organizational behavior has a social science aspect as well since it mainly deals with employees of the company (George, Jones & Sharbrough, 2002). For establishing an efficient organizational behavior, organizational research is to be done to identify the problems and to find the solutions. Hansen & Mouritsen, 2005, adopting right strategies and good corporate value can always help to solve the organizational problems.
    Zapoos.com is based in Las Vegas, Nevada, US and is a online retailer. Nick Swinmurn established this company in 1999 under the name of Shoesite.com. In 2010, the company was acquired by Amazon. Its products range from shoe, clothes to handbags, eyewear, and other accessories. It has revenue of about US$1 billion. More than 1,500 employees work under the company. In this project, organizational behavior of Zapoos has been scrutinized. The problems have been identified to find the best solution.
KEY ORGANIZATIONAL PROBLEMS:
    An organization can have different issues and problems. Lack of motivation is one of the problems. Garg & Rastogi, 2006, stated in their research article that motivation actually helps to improve the performance of the employees. Self evaluation performance and test can also help in motivation (Harkins, 2000). Ellemers, De Gilder & Haslam, 2004, expressed their opinion in their research paper that a good leader and working in a group socially sometime helps a people for self motivation. A leader plays a pivotal role to motivate people, since he can inspire his subordinates but he can also disrupt their self confidence with bad behavior and constant de motivation. One of the main Organizational Behavior Management theories is Equity theory, according to the theory resources must be distributed equally between all where employees expect that the employer will share the resources in fair proportion with them (George, Jones & Sharbrough, 2002).
The company provides several motivational benefits to its employees like health plan where the company bears, life insurance, prepaid legal services, a 40% employee discount...