Your organisation is a large multinational oil company with multiple storage facilities located around Australia. They own and operate their tank farms in each state to supply the domestic market with...

Your organisation is a large multinational oil company with multiple storage facilities located around Australia. They own and operate their tank farms in each state to supply the domestic market with automotive fuels. The Project Management Office (PMO) based in Melbourne determines which projects take priority, the scope, and goals for each project along with the terms and conditions for engaging contractors to complete the works.


The Revenue Division of the company has developed a business case for substantial repair works to be completed to reduce environmental fines and optimise availability and throughput of all locations. Throughput equals profit!


Your role:
You are the Project Manager, employed to plan and manage a project to bring the Western Australian storage facility up to the required standard, while normal operations continue.


You report to the clients Program Manager in the Project Management Office (PMO) in Melbourne



Situation
Currently 30% of the company's unleaded petrol (ULP) storage capacity in Western Australia (WA) is bordering on collapse due to the age and condition of the tanks and associated infrastructure. The condition of the largest tank in WA is particularly bad due to the tank being over 50 years old and of a complex and outdated design. The company is currently paying $20,000/month in environmental fines due to detected leakage of petroleum products into the surrounding soil.


You are the third Project Manager to be appointed to this project due to performance and personal issues affecting prior appointments.  The Health, Safety and Environment (HSE) Manager has worked with you before, but your relationship is tarnished from a disagreement with your in-house HSE Manager.


The Terminal Manager has taken over responsibility for operations in the last 4 months after a promotion and is still working through the logistical challenges of the site.  Operations must continue to provide revenue streams and continuity of supply to fuel outlets.


Fuel deliveries for the tanks under repair have been rescheduled to coincide with the planned completion of works as per the schedule.