You must be able to demonstrate essential knowledge required to effectively do the task outlined in Elements of this unit: 1. Use a structured approach to counselling 2. Establish the nature of the helping relationship 3. Confirm the helping relationship You should also demonstrate the following foundation skills Initiative and enterprise Learning Numeracy Oral communication Planning and organising Problem solving Reading Self-management Teamwork Technology Writing You also must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of: legal and ethical considerations for the initial stages of counselling, and how these are applied in individual practice: o codes of conduct/practice o contract requirements, formats for contracts and key information for inclusion o in a counselling contract o discrimination o duty of care o human rights o mandatory reporting o practitioner/client boundaries o privacy, confidentiality and disclosure o records management o rights and responsibilities of workers, employers and clients o work role boundaries – responsibilities and limitations of the counsellor role
CHCCSL001 Establish and confirm the counselling relationship Page 1 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E Submission Summary Candidate name: Contact: Assessor name: Contact: Assessment Site (if applicable) Assessment Date(s) w/ attempt number Assessment Outcome Satisfactory (Yes) Not yet Satisfactory (No) Assessor Comments: The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See “Specifications” below for details. Note: Ensure you keep an electronic copy of this completed assessment for future use. Throughout this unit, you will be expected to show your competency of the elements through observations or demonstrations. Your instructor will have a list of demonstrations you must complete or tasks to be observed. The observations and demonstrations will be completed as well as the activities found in this workbook. An explanation of demonstrations and observations: Demonstration is off-the-job A demonstration will require: Performing a skill or task that is asked of you; Undertaking a simulation exercise. Observation is on-the-job The observation will usually require: Performing a work-based skill or task; Interaction with colleagues and/or customers. Your instructor will inform you of which one of the above they would like you to do. The demonstration/observation will cover one of the unit’s elements. The observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Your instructor will ensure you are provided with the correct equipment and/or materials to complete the task. They will also inform you of how long you have to complete the task. Observation/Demonstration CHCCSL001 SUMMATIVE ASSESSMENT ONE Establish and confirm the counselling relationship CHCCSL001 Establish and confirm the counselling relationship Page 2 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E You must be able to demonstrate essential knowledge required to effectively do the task outlined in Elements of this unit: 1. Use a structured approach to counselling 2. Establish the nature of the helping relationship 3. Confirm the helping relationship You should also demonstrate the following foundation skills Initiative and enterprise Learning Numeracy Oral communication Planning and organising Problem solving Reading Self-management Teamwork Technology Writing You also must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of: legal and ethical considerations for the initial stages of counselling, and how these are applied in individual practice: o codes of conduct/practice o contract requirements, formats for contracts and key information for inclusion o in a counselling contract o discrimination o duty of care o human rights o mandatory reporting o practitioner/client boundaries o privacy, confidentiality and disclosure o records management o rights and responsibilities of workers, employers and clients o work role boundaries – responsibilities and limitations of the counsellor role Summative Assessment Objectives CHCCSL001 Establish and confirm the counselling relationship Page 3 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E o work health and safety the counselling process, including: o what clients have a right to expect o principles of person-centred practice o purpose of counselling o how counselling has evolved as a helping relationship o place of counselling within the helping services o scope and nature of the counselling relationship, including professional o limitations o impact of own values on the counselling relationship counselling planning, its scope, and techniques for creating a counselling plan, including requirements for: o safety or reporting issues o recording of clients own identified priorities o observations of client requirements o involvement of other agencies/referral information o special needs information o goals o evaluation strategies communication techniques, including: o effective use of body language o paraphrasing o reflecting feelings o open and closed questioning or probing o summarising o reframing types of issues with which clients may present, the extent to which these fall within the counselling scope of practice, and options for referral, including for: o alcohol and other drugs o domestic and family violence o financial difficulty o homelessness o mental illness o problem gambling CHCCSL001 Establish and confirm the counselling relationship Page 4 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E Complete the following activities individually or in a group (as applicable to the specific activity and the assessment environment). Candidate must provide to the Assessor: • Answers to all questions, commensurate with a Diploma level qualification. Assessment Specifications CHCCSL001 Establish and confirm the counselling relationship Page 5 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E • There are no pre-requisites needed for this unit of competency. • The assessment is designed for candidates to demonstrate their competency having completed formal learning experiences in this unit. • Before you commence the assessment process, discuss with your assessor or workplace supervisor any areas you do not feel confident in or have not covered. • Make sure you understand the overall assessment process; if you have any questions, please contact your Trainer/Assessor. • Please complete the activities and upload your submission to the Learning Management System (Moodle), in the appropriate unit of competency. Look for the heading ‘Upload your assessment task here’. • Unless otherwise stated, there is no restriction on the length of the question responses or time restriction in completing the assessment. • You must complete all questions unassisted by the Trainer/Assessor or other personnel but may refer to reference material as needed. • Third Party sources must be referenced using APA Style. • All assessments will be automatically checked for plagiarism. • To be deemed ‘Satisfactory’ in the Summative Assessment 1: Knowledge Based Questions, all questions need to be answered correctly. • To be deemed ‘Satisfactory’ in the Summative Assessment 2: Case Study, all questions need to be answered correctly. • To be deemed ‘Satisfactory’ in the Summative Assessment 3: Practical Activities, all activities must be undertaken correctly, in a safe manner and satisfy assessment conditions. • If you are assessed as being ‘Not Yet Satisfactory’ or ‘Not Yet Competent’, you will be provided with oral and written feedback on areas needing improvement. • To be deemed ‘Competent’ in the unit of competency, all summative assessments must be completed. • Should learners wish to appeal an assessment decision, they should refer to the Complaints and Appeals Policy. I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. I have accessed and understand general assessment information as provided by my training organisation. Learner’s full name: Typing your name in the signature field is considered equivalent to a signature. Date: Instructions to Candidate Learner Declaration CHCCSL001 Establish and confirm the counselling relationship Page 6 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E Question 1 Why is it important to analyse existing client information prior to commencement of a counselling session? Provide an example of the type of information that may be available. Answer Assessor Comments Question 2 Explain how legal and ethical considerations, such as codes of conduct/practice, are applied in the initial stages of counselling and used in individual practice. Answer Assessor Comments SUMMATIVE ASSESSMENT ONE Knowledge Based Questions CHCCSL001 Establish and confirm the counselling relationship Page 7 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E Question 3 Explain how legal and ethical considerations such as discrimination are applied in the initial stages of counselling and used in individual practice. Answer Assessor Comments Question 4 Explain how legal and ethical considerations such as duty of care are applied in the initial stages of counselling and used in individual practice. Answer Assessor Comments CHCCSL001 Establish and confirm the counselling relationship Page 8 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E Question 5 Explain how legal and ethical considerations such as human rights are applied in the initial stages of counselling and used in individual practice. Answer Assessor Comments Question 6 Explain how legal and ethical considerations such as mandatory reporting are applied in the initial stages of counselling and used in individual practice. Answer Assessor Comments CHCCSL001 Establish and confirm the counselling relationship Page 9 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E Question 7 Explain how legal and ethical considerations such as privacy, confidentiality and disclosure are applied in the initial stages of counselling and used in individual practice. Answer Assessor Comments Question 8 Explain how legal and ethical considerations such as work health and safety are applied in the initial stages of counselling and used in individual practice. Answer Assessor Comments CHCCSL001 Establish and confirm the counselling relationship Page 10 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E Question 9 How can communication techniques, like the effective use of body language, support the counselling session objectives of building a relationship and engaging the person in exploring their issues? Answer Assessor Comments Question 10 How can communication techniques like paraphrasing support the counselling session objectives of building a relationship and engaging the person in exploring their issues? Answer Assessor Comments CHCCSL001 Establish and confirm the counselling relationship Page 11 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E Question 11 How can communication techniques like reflecting feelings support the counselling session objectives of building a relationship and engaging the person in exploring their issues? Answer Assessor Comments Question 12 How can communication techniques like open and closed questioning or probing support the counselling session objectives of building a relationship and engaging the person in exploring their issues? Answer Assessor Comments CHCCSL001 Establish and confirm the counselling relationship Page 12 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E Question 13 How can communication techniques like summarising support the counselling session objectives of building a relationship and engaging the person in exploring their issues? Answer Assessor Comments Question 14 How can communication techniques like reframing support the counselling session objectives of building a relationship and engaging the person in exploring their issues? Answer Assessor Comments CHCCSL001 Establish and confirm the counselling relationship Page 13 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E Question 15 Explain how special needs information should be considered in the scope and techniques for creating a counselling plan. Answer Assessor Comments Question 16 Explain how recording of the client’s own identified priorities should be considered in the scope and techniques for creating a counselling plan. Answer Assessor Comments CHCCSL001 Establish and confirm the counselling relationship Page 14 of 23 Version: 1.0 05/2020 © 2020 TrainSmart Australia SU M M A TI V E A SS ES SM EN T O N E