You are working for a crisis communication firm, and you find out your client (Kevin Spacey) has become a trending topic on social media due to a significant personal scandal along with the connection to the upcoming season of House of Cards on Netflix. This has become global news and created outrage for many people. Your firm has asked you to help address and respond to this crisis on its official social media accounts. Analyze the situation based on what is discussed on social media and in the traditional media, and provide a brief overview of the situation. Outline the strategies you will take to handle this crisis, what social media tools and resources you will use, and how you will evaluate these for the client.
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