You are the social media care professional for Mattel and just heard the news a recall has happened for one of your main holiday toys. Your Twitter account and Facebook page have become the main...


You are the social media care professional for Mattel and just heard the news a recall has happened for one of your main holiday toys. Your Twitter account and Facebook page have become the main places where people express concerns about this news. What action steps will you take to handle this situation?



May 19, 2022
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