You are the administrator of a large metropolitan hospital that operates the only 24-hour emergency room in the area. You must schedule attending physicians. Resident physicians, nurses, laboratory,...

You are the administrator of a large metropolitan hospital that operates the only 24-hour emergency room in the area. You must schedule attending physicians. Resident physicians, nurses, laboratory, and support personnel to operate this facility effectively.

a. What measures of effectiveness do you think patients use to evaluate the services that you provide?

b. How are forecasts useful to you in planning services that will maximize these measures of effectiveness?

c. What planning horizon do you need to use? Does this lead to short-range or long-range forecasts?