You are dispatched to 11 North Fourth Street for a report of an injured woman. Your dispatcher reports that the woman was excited and that he was not able to get additional information from her. He...

You are dispatched to 11 North Fourth Street for a report of an injured woman. Your dispatcher reports that the woman was excited and that he was not able to get additional information from her. He indicates that the patient will meet you in front of her house. You arrive at the address and find a 38-year-old woman sitting on the front porch steps crying. After you introduce yourself, you ask her why she called EMS. She tells you that she had a skillet of grease, and as she tried to move it, it caught on fire. She has some blisters and reddening on both hands and redness on her face. You ask her if the fire is out. She says she does not know. She says there is no one else in the house.

1. Why is it so important to get correct information from the emergency dispatcher?

2. What are the first actions you need to take at this emergency scene?