Wong concludes her essay with the following: “If cafes can offer four types of milk for espresso drinks and restaurants 50 types of wine and beer, small businesses and large corporations can manage offering two types of straws. The key is to have the same level of access for all items. You can accommodate all your customers while reducing waste at the same time . … Because in the end, isn’t it all about welcoming everyone into your space with authentic and inclusive hospitality?” (pars. 14–15) Why do you think Wong would end her essay with the word “hospitality”? In the passage above, how does Wong attempt to expose the priorities of restaurants by citing how cafes offer four kinds of milk and restaurants offer fiy types of wine and beer? Is she suggesting that they value choice for some customers but not others? How does this relate to her ending the essay with the word “hospitality”?
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