Why, in many organisations, is e-procurement limited to MRO (maintenance, repair and operating) items? E-procurement can rarely be a total success because it depersonalises the process. The absence of...

Why, in many organisations, is e-procurement limited to MRO (maintenance, repair and

operating) items?

E-procurement can rarely be a total success because it depersonalises the process. The absence

of personal contact can lead to misunderstandings and weaken relationships. Would you

agree with this? Why do you hold your views?