Why do the authors of this report give the wording of the question that those interviewed responded to? (Pay special attention to endnotes 4 and 5 here.) In what other ways do the authors demonstrate...

Why do the authors of this report give the wording of the question that those interviewed responded to? (Pay special attention to endnotes 4 and 5 here.) In what other ways do the authors demonstrate that they are seeking to create an ethos of trustworthiness?