While you explain a technical concept to a customer, which of the following statements best describes the recommended course of action? A.      Recommend a training class. B.      Sit next to the...

While you explain a technical concept to a customer, which of the following statements best describes the recommended course of action?

A.      Recommend a training class.

B.      Sit next to the customer.

C.      Use acronyms so that the customer feels comfortable about your knowledge.

D.      Tell the customer to read the manual.