Which of the following best describes a project management plan?
The project charter, WBS, and project scope statement
The schedule, management plans, and budget
A formal, approved document used to control the project
The project manager's plan for managing and controlling the work
The engineering department wants the project objective to be a 10 percent improvement in throughput. The information technology department wants no more than 5 percent of its resources to be used on the project. Management, who is also your sponsor, wants the project team to decrease tax liability. The best thing you can do is:
Include the engineering and information technology objectives, but hold further meetings regarding management's objective.
Include only management's objective.
Put a plan together that meets all the objectives.
Have these people get together and agree on one objective.
It is determined that the benefit of the internal ticket tracking system project will be in the range of US $150,000 to US $230,000. The overall cost of the project is approximately US $250,000. Team members could learn new skills and the staff would benefit from its use. Which of the following tools could be used by management to determine whether this project should be done?
Design of experiments
Cost-benefit analysis
Statistical sampling
Cost of quality
While constructing a new drug manufacturing plant, you discover a leak in a pipe that has released chemicals into the ground. It was difficult to acquire the necessary government approval and community support for the plant, and management has told you to be particularly careful to not upset the community. You are uncertain of whether the chemicals could leak into the groundwater or cause any damage. What should you do?
Inform local officials, and ask for their help.
Start to write articles in the local paper about how poorly treated the local drinking water is.
Wherever possible, communicate all the great benefits of the plant to the community.
Follow the instructions to avoid upsetting the community and do nothing.
A project manager is working on a complex project with people from around the world. The project schedule is set, but the work packages require detailed integration with other work packages done by the buyer. What is the best thing the project manager could use to control this situation?
Historical information
Work authorization system
Configuration management
Change control board
Objectives documented in the project charter should:
Be measurable
Be free from risk
Relate to the project scope
Be broad enough to ensure all the stakeholders are satisfied
Which of the following rules should apply to international dealings on your project?
Always apply the business practices of your own country.
Do not violate any basic fundamental human rights.
You have your way, I have mine.
Do whatever it takes to manage the project successfully.
Your company has a policy that only a certain hotel chain may be used for business travel. You discover that a more expensive hotel is offering a discount on the days you need to be in town. What should you do?
Ask your manager for permission to use the other hotel chain.
Use the company's approved hotel chain.
Provide justification on your expense report for using the other hotel chain.
Contact the hotel chain to negotiate a better rate.
Your project is expected to be critical for your organization's three-year growth strategy. It has the funding it needs and has been allocated the people needed to build the product. Your project team will be distributed throughout more than 10 locations globally. There are, however, limited training resources. The product will be developed, tested, and sold internationally. Which of the following would best prevent cultural issues on your project?
A. Training in the language of one of the countries involved in the project
B. Training in the project management process to be used
C. Training on mannerisms of the other countries
D. Training in cultural differences between the other countries
A project manager is assigned to an environmental engineering project chartered to build a reverse flow fish ladder on a river. An environmental group is performing the project. This type of project has never been done before. The project manager has decided to build a basic project schedule and to detail the work of each part as the current part nears completion. What best describes what the project manager is doing?
A. The process of planning change control
B. The process of progressive elaboration
C. The process of reiterating a plan in the same order from project to project
D. The controlling process of ensuring that project objectives are met by taking corrective action when necessary
You have been involved in creating the project charter but could not get it approved. Your manager and his manager have asked that the project begin immediately. Which of the following is the best thing to do?
Show your manager the impact of proceeding without approval.
Start work on only the critical path activities.
Focus on completing projects that have signed project charters.
Set up an integrated change control process.
33 You are leading the team during the course of your new product development project for the defense industry client. You notice that most of the changes occurring on the project come from the research department. These changes have not yet negatively affected your baselines, but you are concerned that they might in the future. What should you do?
Change your communications management plan, so only you are assigned to interact with the research department.
Ask the research department to assign one person to be your liaison.
Assign a team member to work solely with the research department.
Talk to the research department to understand the reasons for the changes.
You managing a project and are well into the development phase. Approximately 35 percent of the interim deliverables have been created, tested, and approved, and another 25 percent are nearing completion, or are already in testing. Which of the following best describes your role regarding project changes?
Discover changes as early as possible.
Prevent changes that affect the project scope.
Have the sponsor approve all changes.
Prevent the addition of profit in sellers' changes.
Instead of celebrating the end of the project, the stakeholders are breathing a sigh of relief. None of them were confident the project would meet the end date. Which of the following is probably not one of the reasons this project had difficulty?
Lack of milestones
Lack of a staffing management plan
Lack of a communications management plan
Lack of a payback period
Your project is almost complete when a team member notifies you she has added extra functionality to the product of the project, and that she went ahead with the change since it could be made quickly and not affect the major constraints. She tells you there was no impact on the cost or schedule. What should you do as a result of this change?
Issue an approved change request.
Instruct the team member to remove the extra functionality.
Implement change control processes to track the change.
Understand what functionality was added.
Halfway through the project, the client considers cancelling the remaining work and the contract. It would be best to look at which of the following to determine the purpose of the project?
The chart of accounts, to determine the estimate at completion
The WBS dictionary, to confirm the scope is correct
The project charter, to review the project description and need
The risk response plan, to evaluate alternatives
The project management process in which the majority of project work is produced is:
Define Scope
Conduct Procurements
Direct and Manage Project Work
Develop Project Management Plan
You are overseeing your team in the creation of deliverables on a complex business process solutions project. Team members are located throughout the country, so team meetings are conducted virtually. The current SPI is 0.86, and the CPI is 0.79. You attribute the low SPI and CPI measurements to the difficulties of managing a large, geographically disbursed team. You have implemented new processes and procedures designed to improve the quality of interim deliverables, and hope to thereby increase the efficiency of your team, and to reduce the amount of rework you have been experiencing. When executing a project, you should pay special attention to:
Each individual knowledge area
Cost
Quality
Schedule
You have been assigned as the project manager for a construction project that has had two previous project managers, when you discover a deliverable will be late. Your analysis shows the item can be purchased from another seller at a higher price without affecting the schedule. What is the best thing to do?
Change the project management plan to reflect the new due date.
Crash or fast track the project.
Evaluate the impact of the decision.
Discuss the impact with the customer and ask for a decision.
A project may be selected based on all of the following except:
The number of resources required
Net present value (NPV)
Value analysis
Benefit measurement
There are two projects for the organization to choose between: Project A with an NPV of US $45,000 and Project B with an NPV of US $85,000. What is the opportunity cost of selecting project B?
$130,000
$85,000
$45,000
$40,000
Management has promised you part of the incentive fee from the customer if you complete the project early. While finalizing a major deliverable, your team informs you that the deliverable meets the requirements in the contract, but will not provide the functionality the customer needs. If this deliverable is late, the project will not be completed early. What action should you take?
Cut other activities in a way that will be unnoticed to provide more time to fix the deliverable.
Start to compile a list of delays caused by the customer to prepare for negotiations.
Provide the deliverable as it is.
Inform the customer of the situation, and work out a mutually agreeable solution.
Your organization is approached by company A to produce certain software. In the middle of the project, a competitor of company A asks your organization to produce similar software for them. What should you do?
Do not do the new project since it is a conflict of interest.
Review the intellectual property clause for the first project to help determine the approach to take.
Do the project with all new work.
Do the project using some of the material created for company A.
Which of the following best describes when a project phase is generally concluded?
When the work for the next phase is ready to start
When the deliverables are accepted
When it is scheduled in the milestone schedule
When the work is done
When is it best to perform the Close Project or Phase process?
At the end of project planning
At the beginning of the project with verification throughout the project
During project closure
At the end of each project phase
The organization has four projects from which to choose one. Project A is being done over a six-year period and has a net present value (NPV) of US $70,000. Project B is being done over a three-year period and has an NPV of US $30,000. Project C is being done over a five-year period and has an NPV of US $40,000. Project D is being done over a one-year period and has an NPV of US $60,000. Which project should they choose?
Project D
Project A
Project C
Project B