What do you say to health professionals who are devastated by a mistake and want to apologize, yet are afraid that doing so will invalidate their malpractice coverage and possibly destroy their...

What do you say to health professionals who are devastated by a mistake and want to apologize, yet are afraid that doing so will invalidate their malpractice coverage and possibly destroy their careers?

Imagine that your grandfather is the hypothetical patient described in the chapter as Mr. S. What types of professionals would you choose to be on his care team? What factors would you like them to focus on mostly? Why?