What are the top-five business challenges of Telstra (in the descending order of importance)? 2. What are the top-five business priorities of Telstra (in the descending order of importance)? 3. Use Porter’s five forces model to assess the impact of IT in Telstra. Where do you see the balance of power? 4. How can IT support the business of Telstra to overcome the problems identified in the previous question ? 5. What were best IT strategic steps taken by Telstra during the past three years? 6. What were the worst IT strategic mistakes of Telstra during the past three years? 7. What were the important IT strategic opportunities missed out by Telstra during the past three years? What they could have done better? How such actions would have improved the situation? 8. What top IT risks or challenges are faced by Telstra today? How can those risks or challenges be addressed or mitigated?
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