What are the principal risk factors in information systems projects, and how can they be
managed?
• Identify and describe each of the principal
risk factors in information systems projects.
• Define implementation and change agents
and explain their importance to change
management.
• Explain why eliciting support of management and end users is so essential for successful implementation of information
systems projects.
• Explain why there is such a high failure rate
for implementations involving enterprise
applications, business process reengineering, and mergers and acquisitions.
• Identify and describe the strategies for controlling project risk.
• Identify the organizational considerations
that should be addressed by project planning and implementation.
• Describe the roles of ergonomics, organizational impact analysis, and sociotechnical
design in designing for the organization