We have highlighted that area which need to do. part 1 section 1 we already did it so presenation and justification would be on according to that 7 page of presenation included name page and reference page 500 for justification. https://www.qld.gov.au/health/contacts/complaints http://www.oho.qld.gov.au/health-consumers/healthcare-rights/ http://www.oho.qld.gov.au/health-consumers/what-can-i-complain-about/ http://www.oho.qld.gov.au/health-consumers/the-complaints-process/taking-immediate-action/ these links are for references. all the references should be APA and schlolarly literature please no books You are a group of registered nurses who job share the role of patient advocate. You are to present to a group of prospective patients, who are contemplating elective surgery in a public Queensland hospital, on the topic of patient complaints. Using your knowledge of health ethics, law and organisational structures educate the patient about the processes involved in making a complaint and step them through the hospital organisation structures as a complaint escalates through to the state structures. Identify the expected outcomes at each step. this is the topic of presentation 500 words for justifications that is section 2. and 7 slides of presentation include cover page and references it sould be based on Queensland public hospital please
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