UW Housing uses a “secret shopper” to assess the quality of service. What should the shopper look for when assessing MTO service? What aspects of “going green” could be integrated into MTO and...

UW Housing uses a “secret shopper” to assess the quality of service. What should

the shopper look for when assessing MTO service?

What aspects of “going green” could be integrated into MTO and grab-and-go