Use proper spelling, grammar, and punctuation. Although you may be used to text messaging in lowercase letters, proper e-mail etiquette calls for writing the e-mail just as you would a letter or paper. Start each sentence with a capital letter, and end each sentence with punctuation (period, question mark, etc.). It’s also common e-mail knowledge that you should not write in all capital letters, which designates “shouting” or intense urgency. Always use the spellcheck before sending, and read it through at least once more.
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