Unit assessment pack (UAP) Assessments SITXWHS004 SITXWHS004- Establish and maintain a work health and safety system Assessment Instructions The assessment task that you need to complete for this unit...

Unit assessment pack (UAP)
Assessments
SITXWHS004
    
SITXWHS004- Establish and maintain a work health and safety system
Assessment Instructions
The assessment task that you need to complete for this unit is as follows:
    Assessment Task 1: Case Study
Assessment Task 1: Case Study
1) This assessment task requires you to assume/ take on the role of Senior health and safety adviser of Azure Hotel & Spa.
2) You must establish and maintain health, safety and security framework, establish and maintain consultative arrangements for the management of health, safety and security, Establish and maintain practices for identifying hazards, and assessing and controlling risks and Evaluate organisational health, safety and security system.
3) Activity 1 Q2, Q6(a) , Activity 2 Q2, Q6, Activity 4 Q2, Q3 must be done by each student in front of trainer/assessor on the due date set by the trainer.
4) For meetings /roleplays /presentation, you will pair up with other students of class, assigning designated roles to each person. After the scenario, each student will switch roles with other students to ensure everyone experiences each role fully.
5) Students must use professional language, involve class mates to seek feedback and use appropriate body language in accordance with the Manager role they are portraying.
6) Your assessor will use an observation sheet and provide feedback whether your meetings/presentation is satisfactory or not satisfactory.
7) Read the case study and answer all questions satisfactorily in order to be marked as satisfactory for this assessment.
8) Time frame: You will need approximately 16 hours to complete this assessment task.
9) Assessment site: WAIFS campus
Equipment/Resource Required:
· Laptop/PC with Microsoft Office installed
· Learner Guide
· Class mates to conduct meetings/presentations
Competency outcome:
There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory
Trainer feedback will be provided within 14 calendar days after assessment submission.
Declaration
I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. I also understand the assessment instructions and requirements and consent to being assessed.
Signed:        ____________________________________________________________
Date:        ____________________________________________________________
If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below:
This assessment has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person.
Student 1: …………………………………………………………………………………………… (full name)
Signed: ………………………………………… Date: ………………………
Student 2: …………………………………………………………………………………………… (full name)
Signed: ………………………………………… Date: ………………………
Student 3: …………………………………………………………………………………………… (full name)
Signed: ………………………………………… Date: ………………………
Student 4: …………………………………………………………………………………………… (full name)
Signed: ………………………………………… Date: ………………………
If you have any questions at all please discuss them with your trainer – we are here to help
Assessment Task 1: Case study
Read below case study and answer all questions that follows:
You are a senior health and safety adviser at Azure Hotel & Spa, Perth and you have following job responsibilities:
· investigating/recording incidents, accidents, complaints and cases of ill health
· undertaking risk assessments and site inspections
· ensuring that equipment is installed correctly/safely
· identifying potential hazards
· determining ways of reducing risks
· writing internal health and safety policies/strategies
· compiling statistics
· drawing up safe operational practices and making necessary changes
· writing reports, bulletins and newsletters
· making presentations to groups of employees/managers
· providing health and safety meetings and training courses for employees
· liaising with relevant authorities
· keeping up to date and ensuring compliance with current health and safety legislation
Azure Hotel & Spa Overview
Azure Hotel & Spa is a global brand of full-service hotels and resorts and the flagship brand of Australian multinational hospitality company Azure.
The original company was founded by Mark Azure. As of December 31, 2018, there were 586 Azure Hotels & Resorts properties with 215,263 rooms in 85 countries and territories across six continents. This includes 66 properties that are owned or leased with 20,264 rooms, 276 that are managed with 119,594 rooms, and 244 that are franchised with 75,765 rooms.
Azure Hotels & Resorts is Azure’s flagship brand and one of the largest hotel brands in the world. The brand is targeted at both business and leisure travellers with locations in major city centres, near airports, convention centres, and popular vacation destinations around the world.
Azure Hotels & Resorts participates in Azure Honours, Azure’s guest loyalty program. Members who book directly through Azure-owned channels receive exclusive discounts and amenities such as free Wi-Fi, digital check-in, keyless entry, and the ability to use a mobile app to choose specific rooms.
Azure Hotel & Spa is a global brand of full-service hotels and resorts which is extending its franchise in Perth and as a Senior health and safety adviser at Azure Hotel & Spa you are given responsibilities to
· Establish and maintain framework for health, safety and security.
· Establish and maintain consultative arrangements for the management of health, safety and security.
· Establish and maintain practices for identifying hazards and assessing and controlling risks.
· Evaluate organisational health, safety and security system.
Activity 1: Establish and maintain a framework for health, safety and security.
Q1: Access and read model WHS Act, model WHS Regulation, model codes of practice, Western Australia Occupational Safety and Health Act 1984, Occupational Safety and Health Regulations 1996. Interpret the above documents to ensure WHS system of Azure Hotel & Spa chain complies with local and federal regulatory requirements, standards and codes.
Write a brief analysis on the interpretation of above regulatory standards and codes including methods of receiving updated information on WHS laws and codes of practice. Additionally your supervisor has asked you to investigate legislative requirement related to workplace bullying and identify at least two requirements which Azure Hotel & Spa can improve in the below template.
    Interpretation of regulatory standards and codes
    From the regulatory standards and codes, it can be gathered that they aim to maintain good health and safety of the workers in the workplace. Work Health and Safety officers take the responsibility of keeping a check on the workers’ health and safety as well as the enforcement of the codes and regulatory standards in the workplace environment. The Work Health and Safety acts and regulatory standards seek to establish welfare and safety of employees and other people at work. They also ensure that the workers and other employees are safe and protected from the risks to which they are exposed at their workplace. The regulatory standards and codes also aim to eliminate the risks associated with the working of the employees in the workplace area.
The codes and regulatory standards compel the employers to proactively take care and adequate responsibility regarding the safety and welfare of the employees as well as implement practicable methods to offer highest safety and protection to the employees. Employers and employees should engage in a discussion regarding the health risks and the safety measures that can be implemented in order to eliminate or reduce the risks. Through the acts, regulatory standards and codes, both physical and psychological aspects of health of the employees are taken into consideration.
The employees can receive updated information on WHS laws and codes of practice from the government websites of Australia. They can also receive necessary information from the website of Azure Hotel and Spa. (246 words)
    List of requirements unfulfilled/ needs improvement: workplace bullying
    The Occupational Health and Safety Act recognises the psychological wellbeing of the employees within the definition and premises of workplace health, safety and welfare. Therefore, it is expected that any kind of workplace hazards, which can be physical or psychological, be identified, assessed, reduced, reviewed and if necessary, removed. Workplace bullying can have major negative implications on the wellbeing and productivity of the employees, such as distress, anxiety attacks, physical illness, reduced work performance and productivity, decreased regularity, loss of self-esteem, deteriorating relationships with co-employees and employers, depression and so on. Therefore, based on the aims and principles formulated by the act, it is the role of the employers to consult with the employees in order to identify and assess the risks of workplace bullying, make decisions regarding the measures to control health risks and ensure safety, make decisions about procedures that can be implemented in order to reduce the health and safety risks, provide adequate information and training and propose changes that can bring about changes in the health and safety measures of the employees.
Two requirements for ensuring improvement in Azure Hotel and Spa regarding issues of workplace bullying are as follows:
· It is essential that the employers and employees engage in a more open discussion regarding the issues of workplace bullying so that the employees have a proper idea regarding the issue.
· The employers ought to be more proactive in identifying and assessing the risks of workplace bullying as well as its consequences. They should take the responsibility of properly informing and training the employees so that they can deal with the issues of workplace bullying.
(269 words)
Q2: Design Work Health and Safety management system for Azure Hotel & Spa. Consult with
Chief Operations Manager and your supervisor by conducting meeting and seeking their input on various sections of WHS Management system. Your trainer will observe you conducting the meeting and provide feedback using observation sheet.
During the meeting, you need to:
· Apply listening and questioning techniques to check or confirm understanding.
· Discuss:
· Unfulfilled requirement identified by you.
· Request feedback from participating members.
· Gain support.
· Explain how the changes will be implemented in the WHS system.
· Agree to make refinements, if any changes arise later in the process.
Your supervisor and Chief Operations manager will:
· Discuss and agree unfulfilled requirements.
· Provide suggestions on how to achieve greater cooperation.
· Provide following list of requirements WHS system to cover and deliverables:
· adequate facilities for the welfare of employees
· appropriate management of incidents or accidents and notification to WHS government regulators
· availability of information, instructions, training and supervision that ensure employees’ health and safety
· safe:
· machinery, equipment and materials
· premises
· provision of entrances and exits that are safe
· systems of work
· work environment
· Comprehensive WHS system documents.
· Grant authorisation to start work on WHS management system.
(a) Prepare meeting agenda using the template.
(b) After the meeting, complete the “Minutes-of-Meeting” template.
Submit
· Work Health and Safety management system for Azure Hotel & Spa
(a) Meeting agenda template:
    Date/Time:
    May 21st 2021
9:00 am to 12:00 noon (8 words)
    Location:
    Victoria
    Chairperson:
    Madeline Brown
    Meeting Attendees:
Full names and roles
    1. Madeline Brown- Chief Operations Officer
2. Patrick Ryder- Action Officer
3. Elene Bradshaw- Supervisor
4. Jessica Williams- Human Resource Manager
5. Name of Student- Senior Health and Safety Manager
(29 words)
    Agenda Item/Topic
    Discussion/Outcomes
    Action Officer
    Due Date
    Welcome
    
    
    
    
(Agenda item 1)
Slippery floor in the kitchen area (6 words)
Topic?
    Through repeated investigation, it has been observed that the flooring of the kitchen area is quite slippery in nature, which is capable of causing accidents and seriously injuring the employees. The employers need to be mindful about the issue as it can pose risk to the health and safety of the kitchen staff members. (54 words)
    It is the role of the officer to ensure safety to the employees at risk. At first, he needs to inform the employees about the risk factor, followed by working on ways in which the risk of an accident can be reduced or eliminated. For instance, putting a board of Wet Floor when it is being washed and cleaned, so that the employees are cautious. The action officer also needs to speak to the higher authorities to bring some changes to the flooring. (83 words)
    May 27, 2021
(3 words)
    
(Agenda item 2)
Remove outdated fire extinguishers (4 words)
Topic?
    From the investigations it was observed that there is a scarcity of fire extinguishers in the passages. Moreover, the fire extinguishers that are there are outdated. As a result of this, they may not be properly functional, thereby increasing the risk of the employees. The employees will be severely affected from the risk; therefore, employers need to proactively deal with the issue. (62 words)
    Installation and proper checking of the workability of the fire extinguishers....