Two years ago, Nisbit.com started an online transaction portal for users to do online shopping. After two years, the Chief Executive Officer (CEO) of Nisbit.com feels concerned about the slow growth...

Two years ago, Nisbit.com started an online transaction portal for users to do online shopping. After two years, the Chief Executive Officer (CEO) of Nisbit.com feels concerned about the slow growth of the company. It is observed that the number of consumers switching to online shopping have not met the expected level. To find out the reasons for the poor response from the customers, the company has decided to conduct a nation-wide survey. The following table gives the finding of the survey.

As the survey manager of the group, write a formal report to be submitted to the CEO of Nisbit. com.