TRUE/FALSE
1.Performance management is the system that directs and motivates employees, work groups, and business units to accomplish organizational goals.
2.The overall goal of performance management is to ensure that all parts of the organization and all of its processes are working together optimally to achieve desired results.
3.Performance management identifies organizational goals, measures effectiveness and efficiency in obtaining those goals, and communicates this information to the relevant performer.
4.There is an old saying that “what gets measured gets done.” One of the most important things performance management does is to let employees know what they should be doing and how they are doing.
5.Performance management data also helps the organization treat employees fairly and consistently based on their actual performance and contribution to organizational outcomes.
6.Kirkland and Northman introduced the concept of the balanced scorecard.
7.Goal setting is the foundation of both personal and organizational success.
8.Organizational goals are usually established during the HR planning process.
9.To be measurable, results should be described in terms of quantity, quality, cost, or timeliness, such as a percentage increase in sales or percentage decrease in resource usage.
10.Standards are typically linked to the same levels of rewards and punishments.