Topic/
case analysis : The Impact of Social Media on Free Speech and Democracy
case analysis should be approximately
7 - 9 pages
in length and consist of the following:
1) Summarize the story line of the case in ~2 pages.
2) Write ~4 - 5 pages of critical analysis about the case. Use the following guidelines for thinking critically about case studies:
· Adopt a system perspective to place the case problem in its web of relationships between system elements. In your written analysis, it is a good idea to refer to relevant literature about the domain of the problem.
· Try to understand the social and historical context of the case.
· Take note of how information was gathered for the case (e.g., personal experience, eyewitness accounts, news reports, company reports, etc.).
· Throughout the case, be sensitive to possible contradictions between your expectations and the actual case in hand.
· Be open to the possibility of multiple interpretations. For instance, there may be different perspectives among those participating in the case.
· Always be suspicious toward possible bias on the part of those reporting the information you are using in the case.
3) Write ~2 pages about what lessons we learn from this case. Include in this discussion 2 – 4 topical perspectives as represented by the topics covered in the course or related broad categories of IT governance and strategy. For example, “This case also highlights the importance of automated business processes in organizational supply chain design (Jahanbin, et al., 2020)".
Write a 100-word abstract for the case, followed by a list of keywords (6-8 keywords is about right) that represent your classification of the key topics of the case and the “perspectives” represented in your analysis. Write 2 - 3 discussion questions that you believe the most important points of the case. There should be no more than two figures or illustrations in your case, though one is preferable.