Top of FormBottom of Form Stakeholder Analysis Assignment This assignment uses two provided documents: · Stakeholder_Analysis_Exercise.xls (spreadsheet) · DMV Case Study Purpose of this Assignment...

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Top of FormBottom of Form Stakeholder Analysis Assignment This assignment uses two provided documents: · Stakeholder_Analysis_Exercise.xls (spreadsheet) · DMV Case Study Purpose of this Assignment This assignment gives you the opportunity to apply your understanding of the course concepts to analyze how the enterprise architecture (EA) affects various elements of the organization. This assignment specifically addresses the following course outcome: · conduct stakeholder analysis to identify concerns and appropriate viewpoints Background One of the keys to successful enterprise architecture (EA) implementation is the support offered by important stakeholders. Stakeholders are those with an interest in a given project. There are varying degrees of stakeholder involvement, which may be described as being in the following groups: · Key Players—These are the most important stakeholders; they have a vested interest in the approach, content, and output of the EA. · Keep Satisfied—The next most significant group are those who must obtain what they need from the EA and are less concerned with the construction and specific content of the EA. · Keep Informed—This group has a need to know what is being done and how it will benefit the organization overall; they have little interest in any of the details of how the EA is developed and used. · Minimal Effort—This group has little interest in the EA and requires little attention during the EA development effort. The benefits of successfully managing stakeholders include the following: · Obtaining support from the most influential stakeholders will help ensure that they both help to shape the EA and to improve its content and products. · Influential stakeholders are in a position to allocate human and financial resources to the EA effort, making it more likely to succeed. · Ongoing communication with stakeholders ensures their understanding of the process and benefits of EA, and enables their support if needed. · Successful management allows the EA team to draw on the support of stakeholders with a positive view of the process if they need to address negative reactions or setbacks in the organization. (Concepts contained herein were derived in part from The Open Group Architecture Framework (TOGAF), v. 9.) Assignment Using the DMV Case Study and the Stakeholder Analysis Exercise spreadsheet provided, you are to complete the columns of the spreadsheet for each of the ten stakeholder groups listed on the spreadsheet. Please refer to the reading link in your Course 5 content area called: TOGAF Standard: Stakeholder Management. This link provides some excellent insights into the different roles and influences of the stakeholders to assist in your assignment. Again, this is just a reference for your benefit. First, explain the interest or concern that the stakeholder has in the development of the EA. Then, identify their “class” or role in the EA as one of the four shown above (Key Player, Keep Satisfied, Keep Informed, or Minimal Effort). Finally, explain your reasoning for selecting the class/role that you did. Important: You are not being graded on whether you picked the “correct” stakeholder involvement (i.e. key player, keep satisfied, keep informed or minimal effort). You might see your Security Officer as a key player or as a stakeholder needing to be kept informed. This is fine. What is important is that you provide a solid reason for why you chose this classification as it relates to the interest/concern area. Please only pick one “class” or role per stakeholder. Complete the spreadsheet and submit it via your Assignments Folder by the due date shown in the class schedule. Note: The filename of your submission should include your last name. An example would be: Smith_Stakeholder_Analysis.xls. Reference The Open Group. (2018). TOGAF version 9.2: The Open Group architecture framework (TOGAF). Retrieved from http://www.opengroup.org/togaf The TOGAF Standard, Version 9.2: Part III: ADM Guidelines & Techniques; Stakeholder Management. Retrieved from: http://pubs.opengroup.org/architecture/togaf9-doc/arch/index.html Grading Rubric Your grade will be determined by the strength and validity of your analysis, rather than what specific class/role you selected. Your work will be graded according to the grading rubric below. Criteria 90-100% Far Above Standards 80-89% Above Standards 70-79% Meets Standards 60-69% Below Standards< 60%="" well="" below="" standards="" possible="" points="" stake-holder="" analysis="" interest/concern="" and="" class/role="" of="" the="" stakeholder="" are="" correctly="" identified.="" reason="" for="" classification="" provides="" a="" full="" explanation="" with="" convincing="" justification;="" each="" is="" clearly="" applicable="" to="" the="" case="" study;="" demonstrates="" a="" sophisticated="" understanding="" of="" course="" concepts,="" analysis,="" and/or="" critical="" thinking.="" interest/concern="" and="" class/role="" of="" the="" stakeholder="" are="" correctly="" identified.="" reason="" for="" classification="" provides="" a="" clear="" explanation="" with="" justification;="" each="" is="" applicable="" to="" the="" case="" study;="" demonstrates="" an="" understanding="" of="" course="" concepts,="" analysis,="" and/or="" critical="" thinking.="" interest/concern="" and="" class/role="" of="" the="" stakeholder="" are="" adequately="" identified.="" reason="" for="" classification="" is="" adequately="" explained;="" each="" is="" related="" to="" the="" case="" study;="" demonstrates="" an="" adequate="" understanding="" of="" course="" concepts,="" analysis,="" and/or="" critical="" thinking.="" interest/concern="" and/or="" class/role="" for="" the="" stakeholder="" may="" be="" inadequately="" identified;="" and/or="" reason="" for="" classification="" may="" not="" be="" adequately="" explained;="" and/or="" may="" not="" relate="" to="" the="" case="" study;="" and/or="" demonstrates="" an="" inadequate="" understanding="" of="" course="" concepts,="" analysis,="" and/or="" critical="" thinking.="" no="" entries="" for="" this="" stakeholder="" or="" little="" information="" provided.="" 9="" points="" for="" each="" stake-holder="" (see="" below)="" head,="" dept.="" of="" motor="" vehicles=""  9="" points="" 8="" points=""  7="" points="" 6="" points=""  0-5="" points="" 9="" chief="" financial="" officer=""  9="" points="" 8="" points=""  7="" points="" 6="" points=""  0-5="" points="" 9="" program="" manage-ment="" office=""  9="" points="" 8="" points=""  7="" points="" 6="" points=""  0-5="" points="" 9="" line="" managers="" for="" service="" delivery="" areas=""  9="" points="" 8="" points=""  7="" points="" 6="" points=""  0-5="" points="" 9="" creden-tialing="" and="" tax="" process-ing="" specialists=""  9="" points="" 8="" points=""  7="" points="" 6="" points=""  0-5="" points="" 9="" customer="" service="" specialist=""  9="" points="" 8="" points=""  7="" points="" 6="" points=""  0-5="" points="" 9="" security="" officer=""  9="" points="" 8="" points=""  7="" points="" 6="" points=""  0-5="" points="" 9="" cio=""  9="" points="" 8="" points=""  7="" points="" 6="" points=""  0-5="" points="" 9="" applica-tion="" software="" developer=""  9="" points="" 8="" points=""  7="" points="" 6="" points=""  0-5="" points="" 9="" it="" opera-tions="" manager=""  9="" points="" 8="" points=""  7="" points="" 6="" points=""  0-5="" points="" 9="" spread-sheet="" format="" 9-10="" points="" spreadsheet="" reflects="" effective="" organization="" and="" sophisticated="" writing;="" correct="" structure,="" grammar,="" and="" spelling;="" presented="" in="" a="" professional="" format="" using="" excel.="" 8="" points="" spreadsheet="" reflects="" effective="" organization="" and="" clear="" writing;="" correct="" structure,="" grammar,="" and="" spelling;="" presented="" in="" a="" professional="" format="" using="" excel.="" 7="" points="" spreadsheet="" is="" organized;="" and/or="" may="" contain="" some="" grammatical="" or="" spelling="" errors;="" presented="" in="" excel="" format.="" 6="" points="" spreadsheet="" is="" somewhat="" organized,="" and/or="" contains="" grammatical="" or="" spelling="" errors;="" and/or="" does="" not="" use="" excel="" template.="" 0-5="" points="" spread-sheet="" content="" is="" extremely="" poorly="" constructed="" and="" does="" not="" convey="" the="" information.="" 10=""  =""  =""  ="" total="" points="" possible="" 100="" 03/15/2019="" july="" 2014="" 1="" dmv="" case="" study="" purpose="" of="" this="" assignment="" (the="" information="" below="" is="" excerpted="" from="" the="" virginia="" department="" of="" motor="" vehicles’="" rfp="" 154:7-061,="" dmv="" csi="" systems="" redesign="" project,="" available="" from="" under="" content="">Course Resources>DMV_CSI_RFP_083107_Final_Release. Corresponding page numbers from the RFP are given in parentheses at the end of each lettered section heading.) A. DMV Organizational Overview (p. 2) The Department of Motor Vehicles (DMV) is a governmental agency in the Executive Branch of Virginia state government. Under the direction of the Secretary of Transportation, DMV administers motor vehicle and tax related laws for the continued benefit of all citizens of the Commonwealth of Virginia. Specifically, DMV administers motor vehicle titling and licensing laws, driver’s licensing laws, transportation safety laws, tax laws, and other motor vehicle- related laws and regulations as directed by the Code of Virginia and Federal laws, as amended. DMV employs nearly 2000 full and part-time employees to meet its daily mission of providing transportation services to customers in Virginia. These employees provide services via one centralized administrative Headquarters located in Richmond, Virginia as well as 74 Customer Service Centers (CSC’s) and 13 Motor Carrier Service Centers/Weigh Stations (MCSC’s) dispersed throughout the state. In addition, some services are provided at more than 40 DMV Select offices located throughout the state. DMV Selects are a service alternative to visiting a full-service DMV Customer Service Center. Local governments and private entities contract with DMV to provide secure, select DMV transactions at convenient locations. DMV provides a multitude of services to private citizens, transportation entities, courts, law enforcement agencies, government agencies, insurance companies, and related transportation clients. The most commonly provided DMV services include:  Credentialing – This includes the provision of driver testing and licensing, vehicle titling and registration, credentialing of commercial motor carriers, and regulatory licensing functions such as fuel distributors, rental car companies, dealers, commercial driver training schools, driver improvement clinics, and 3rd party testers.  Tax processing – This includes support for the calculation, collection, accounting, and reporting statistics for all tax filings (including IFTA, tax on fuel, and tax on motor vehicle rentals) as well as support for an external/taxpayer audit function.  Oversight of related programs such as transportation safety and information management Due to the nature of DMV business processes, the type of work performed by the agency requires substantial use of automated systems. It is imperative that the agency operate its programs and facilities in an efficient manner, incorporating into its operation those July 2014 2 technological developments and automated solutions that will enhance the delivery of services to DMV's various transportation clients. B. The Opportunity (p. 1, pp. 2-3) DMV has decided to undertake a systems redesign they are calling CSI:  Customer-centric  Service Oriented  State-of-the-art  Secure  Intelligent  …..CSI The DMV CSI Systems Redesign project focuses on the fragmented processing of DMV’s core business areas of credentialing, tax processing, and financial management. The purpose of the CSI effort is to transform these fragmented and outdated systems into one modernized system that is responsive to the ever-changing needs relating to internal security, homeland security, legislative mandates, and customer relationship management. As we move forward with this endeavor, DMV has a unique opportunity to revolutionize the agency’s approach to fulfilling its mission, carrying out core functions, and delivering service. DMV intends to fully integrate processing while incorporating and leveraging the full functionality and benefits of proposed technology solutions as well as the technology already in place. The scope of the DMV CSI Systems Redesign project is based on utilizing a fully integrated system to serve and manage our customers, our contractual business partners, and our stakeholders. The scope includes, but is not limited to credentialing, tax processing, and financial management. The CSI Redesign consists of the following components:  User interfaces for Headquarters, Weigh Station, and Customer Service Center staff, DMV Selects,
Answered Same DaySep 22, 2021

Answer To: Top of FormBottom of Form Stakeholder Analysis Assignment This assignment uses two provided...

Sumit answered on Sep 22 2021
149 Votes
Sheet1
    Stakeholder    Interest or Concern    Class/Role in EA Process (Key Player, Keep Satisfied, Keep
Informed, Minimal Effort)    Reason for Classification
    Program Executive Sponsor (Example)    This stakeholder is interested in on-time, on-budget delivery of the CSI system to realize expected benefits for the DMV and its customers.    Keep Informed    This stakeholder is interested in overall bottom line results vs. the specific content of the EA.
    Head, Dept. of Motor Vehicles    This Stakeholder is interested to get time to time update on the progress of the CSI systems. This stakeholder is just to oversee the work and ensure that the DMV is working smoothly.    Keep Informed    This Stakeholder is interested to know the results and the progress of the work being done.
    Chief Financial Officer    This Stakeholder is interested to know the financial flow in the project being implemented in the DMV.    Keep Informed    This Stakeholder is...
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