Tom Taylor, the Sales Manager, was told by his boss, Carl Bauer, to take an order from a new customer for a batch of products. Tom knew that the products involved would only partially meet the...

Tom Taylor, the Sales Manager, was told by his boss, Carl Bauer, to take an order from a new customer for a batch of products.  Tom knew that the products involved would only partially meet the customer’s requirements and that Carl knew that.  But, Carl insisted that the order was too valuable to lose. What should Tom do?