Comprehensive Change Management Process (130 points) The final project for this course requires students to create a comprehensive Change Management Process, including its origination and...

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This is very critical assignment. It is the final research for this course and I need to get 130 out of 130. So please you need to focus and pay the right attention to the question and answer it as per rubric attached


Comprehensive Change Management Process (130 points) The final project for this course requires students to create a comprehensive Change Management Process, including its origination and implementation. To complete this project, address the following:  Choose a Middle Eastern organization in which you are currently working or with which you are familiar. Provide a brief description of the organization, including its history, number of employees, products/services, mission/vision, strategies, etc.  Discuss the problem or issue confronting the organization. Why is there a need to change (e.g., falling profits, low morale, challenges recruiting talented employees, etc.)?  Assess the principle reasons for the organization’s problem or issue. What is the root cause and what are other causes of the problem/issue?  Identify the intended change you propose for the organization. Detail the reasons for the change, including any research you conducted that led you to this recommendation (for instance, similar organizations in a similar situation followed this strategy, or studies indicated this was the preferred solution for other organizations in a similar situation).  Identify a plan to implement the change. Be clear about the steps or processes that you propose to implement this change, including any resources which may be needed throughout the process.  Identify the measurement/control mechanisms you would utilize to determine if the change management process is working effectively. Also include any contingency plans you would propose if/when the plan is not implemented as intended.  Finally, offer a brief statement about what you learned from completing this project and how your research in this course has affected your perspective/perception of change. Your well-written paper should meet the following requirements:  Be 8 pages in length, which does not include the title page, abstract or required reference page, which are never a part of the content minimum requirements.  Use Saudi Electronic University academic writing standards and APA style guidelines.  Support your submission with course material concepts, principles and theories from the textbook and at least four scholarly, peer-reviewed journal articles.  Review the grading rubric to see how you will be graded for this assignment. SEU_MGT521 Critical Thinking Writing Rubric - Module 14 Exceeds Expectation Meets Expectation Below Expectation Limited Evidence Content, Research, and Analysis 25-30 Points 19-24 Points 13-18 Points 7-12 Points Requirements Includes all of the required components, as specified in the assignment. Includes most of the required components, as specified in the assignment. Includes some of the required components, as specified in the assignment. Includes few of the required components, as specified in the assignment. 29-35 Points 22-28 Points 15-21 Points 8-14 Points Content Demonstrates substantial and extensive knowledge of the materials, with no errors or major omissions. Demonstrates adequate knowledge of the materials; may include some minor errors or omissions. Demonstrates fair knowledge of the materials and/or includes some major errors or omissions. Fails to demonstrate knowledge of the materials and/or includes many major errors or omissions. 37-45 Points 28-36 Points 19-27 Points 10-18 Points Analysis Provides strong thought, insight, and analysis of concepts and applications. Provides adequate thought, insight, and analysis of concepts and applications. Provides poor though, insight, and analysis of concepts and applications. Provides little or no thought, insight, and analysis of concepts and applications. 13-15 Points 10-12 Points 7-9 Points 4-6 Points Sources Sources meet required criteria and include four or more scholarly, peer-reviewed journal articles chosen to provide effective substance and perspectives on the issue under examination. Sources meet required criteria and include three scholarly, peer- reviewed journal articles chosen to provide effective substance and perspectives on the issue under examination. Sources meet required criteria and include two scholarly, peer- reviewed journal articles chosen to provide effective substance and perspectives on the issue under examination. Source selection and integration of knowledge from the course is clearly deficient. Sources do not meet required criteria and includes only one scholarly, peer- reviewed journal article chosen to provide effective substance and perspectives on the issue under examination. SEU_MGT521 Critical Thinking Writing Rubric - Module 14 Mechanics and Writing 5 Points 4 Points 3 Points 1-2 Points Demonstrates college-level proficiency in organization, grammar and style. Project is clearly organized, well written, and in proper format as outlined in the assignment. Strong sentence and paragraph structure, contains no errors in grammar, spelling, APA style, or APA citations and references. Project is fairly well organized and written and is in proper format as outlined in the assignment. Reasonably good sentence and paragraph structure, may include a few minor errors in grammar, spelling, APA style, or APA citations and references. Project is poorly organized and written and may not follow proper format as outlined in the assignment. Inconsistent to inadequate sentence and paragraph development, and/or includes numerous or major errors in grammar, spelling, APA style or APA citations and references. Project is not organized or well written and is not in proper format as outlined in the assignment. Poor quality work; unacceptable in terms of grammar, spelling, APA style, and APA citations and references. Total points possible = 130 Comprehensive Change Management Process SEU_MGT521_CTWritingRubric_Mod14
Answered Same DayNov 07, 2020MGT530Charles Sturt University

Answer To: Comprehensive Change Management Process (130 points) The final project for this course requires...

Soumi answered on Nov 12 2020
153 Votes
Running Head: COMPREHENSIVE CHANGE MANAGEMENT PROCESS    1
COMPREHENSIVE CHANGE MANAGEMENT PROCESS                 14
COMPREHENSIVE CHANGE MANAGEMENT PROCESS
Abstract
The current study focuses on the change management process, reason for changes and ways to evaluate change with a special reference to Flydubai Airline in UAE. The study takes into account the company background and its status in the market, which is described in details through the issues faced by the organization in recent times. As issues do not arise without their reasons, the cau
se of issues seen in the selected organization is discussed and identified. It is found that the organization has less employees in ratio to its workload, making employees tired and eventually increased cases of human error, low performance and customer dissatisfaction. The current study offers ways to bring in effective changes in the context of the organizational issues and also incorporates a detailed section on tools and measures that can be used for evaluating the change management process. Lastly, a personal reflection of the researcher is included followed by a comprehensive conclusion.
Table of Contents
Introduction    4
Background of Flydubai    4
Issues Faced by Flydubai and Reasons to Change    5
Root Causes of Issues Faced by Flydubai    5
Proposing Change for Flydubai and Rationale for it    6
Change Implementation Plan    8
Measures and Control Mechanism for Evaluating the Effectiveness of Change Management Process for Flydubai    9
Personal Reflection on the Project    10
Conclusion    11
References    12
Introduction
Due to the changing nature of the customers, shift in cash flow, entry of newer competitors and tax policies, business environment does not remain the same for longer periods, thereby, making change implementation an essential part of regular business. The changes, although incorporated for the benefit of the organization, sometimes cause organizational efficacy, performance and quality falter. Therefore, it is important that change be managed properly in an organizational setting; otherwise, the organization would be subjected to managerial and quality issues. In the current study, Flydubai, airline in UAE, has been chosen an organization for assessing the aspect of change management and its importance.
Background of Flydubai
As an offering of a low budget airline service by the Dubai Government, the company, Flydubai was established in 2008, which started its journey its commercial functioning from 2009. The airline started using 50 passenger airplanes and at present has offered its services to more than 100,000 people in total. Despite being low budget airline, it gradually increased its number of daily flights and offered its customers to fly through new routes. The company services within Middle Eastern countries, Asian countries, North Africa and Europe and in consistently expanding its number of routes on regular intervals, taking into account the flow of air passengers in the considered destinations. The Airline, has managed to offer 1400 flights per day, has a capacity of 500 experienced pilots and strength of 1000 cabin crewmembers for smooth service providing (Flydubai, 2018). However, the airline has faced issues with customer satisfaction, carelessness in the aspect of flight safety, which is starting to affect its reputation and has brought in the need for change (The Guardian, 2016).
Issues Faced by Flydubai and Reasons to Change
Considering the recent development and the leaked records of international functioning as well as staffs response to work, it can clearly be seen that Flydubai is facing issues with flight safety, which again is caused due to the declining performance level of on board and ground staffs of the airlines. The pilots of Flydubai, around whom the issues arise, show that there has been excessive workload that has made the pilots prone to fatigue-based errors at the time of work (The Guardian, 2016). The pilots also have trouble in communicating in English, as it had not been their mother tongue.
In addition, the ground staffs had not been able to offer the best range of services to its customers. It is found that dogs had entered runways; the passengers had been offered vague information due to communication limitations between the ground staffs and lastly, the safety had been compromised in the name of safety, as the pilots report bomb threat, bird collision during flight and passengers abusing the cabin crew (The Guardian, 2016). Considering the increasing number of air passengers, the airline must ensure changes in its internal frame to earn profit and grow bigger as an international airline.
Root Causes of Issues Faced by Flydubai
The main issues faced by Flydubai are the quality of performance of the employees, which include the pilots, cabin crew and the ground staffs. The pilots’ accounts show that there have been issues with fatigue and time for rest management by the airline. As the airline offer 1400 flights per day, it becomes very tough for merely 500 pilots to offer the services, after taking ample rest in the interval of two flights. As stated by Russo, Buonocore, Carmeli and Guo (2018), when employees do not get the chance to take rest, they become mentally less aware of the surrounding and give less attention to details. In terms of the staffs interaction with passengers it is found that staffs have very limited knowledge...
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