This is my CAPSTONE PROJECT SUBJECT *THIS ASSIGNMENT SHOULD BE DONE BASED ON MY PREVIOUS ASSIGNMENT TOPIC AND THE COMPANY CHOSEN IN THAT ASSIGNMENT (WHICH IS UPLOADED IN THE FILES) PATTERN ( PLEASE...

Running Header: ABSENTEEISM AND ITS IMPACT ON PRODUCTIVITY 1
Absenteeism and Its Impact on Productivity
Absenteeism and Its Impact on Productivity 2
Contents
1. INTRODUCTION ................................................................................................................. 3
2. PROJECT SCOPE ................................................................................................................ 4
3. PROJECT OBJECTIVE ...................................................................................................... 6
4. LITERATURE REVIEW ..................................................................................................... 8
5. RESEARCH QUESTIONS ................................................................................................. 12
6. RESEARCH METHODOLOGY ....................................................................................... 12
7. TIME TABLE ...................................................................................................................... 15
8. RESEARCH PROCESS...................................................................................................... 16
9. DATA ANALYSIS & EXECUTION ................................................................................. 18
10. EXPECTED RESULTS & OUTCOME ........................................................................ 21
REFERENCES ............................................................................................................................ 22
Absenteeism and Its Impact on Productivity 3
1. INTRODUCTION
Absenteeism of employees at an organization can represent serious issues / problems at
an organization. Absenteeism refers to the habit or pattern pertaining to an employee in
terms of being missing or being absent at work which in most instances is for nor valid or
actual reasons (Dixit & Bhati 2012; Leblebici 2012; Gosselin et al 2013). Naturally the
first and the immediate consequence of such an act leads to critical impacts on the
productivity as there are time, monetary and resource level wastage on account of this
(Dixit & Bhati 2012; Leblebici 2012; Gosselin et al 2013). Even at much larger
organizations, where the company employs sufficient number of temporary employees,
the same may pose significant issues as the experience, expertise and skillsets of a full
time employee are generally not matched by the temporary employee (Dixit & Bhati
2012; Leblebici 2012; Gosselin et al 2013).
Thus a need to undertake a detailed study to understand, assess, review and determine the
root causes of the absenteeism issue an finding suitable resolutions for the same remains
to be primary objective of business leaders as any impact to productivity has adverse
consequences across business profitability, overall competitive advantage and even its
survival / growth. In this context, the objective or focus of this study is to undertake a
detailed assessment of absenteeism and its impacts on productivity. Further, this study
shall focus on the prevalence and causes of absenteeism at Toyota Motor Corporation,
Australia. The rationale behind choosing Toyota, Australia for this study is the
prevalence of the absenteeism issue at the organization.
Absenteeism and Its Impact on Productivity 4
2. PROJECT SCOPE
As summarized in the introduction, the consequences and impacts arising from
absenteeism amongst employees in an organization are very serious. Further, the
presence of absenteeism illustrates problems and issues of various kinds traversing
domains ranging from organizational behavior / culture, human resource, operations,
competitive advantages, etc. (Lerner et al 2012; Merrill et al 2013; Fine 2012). In this
context, the overall significance and implications of absenteeism becomes well-evident.
However, in terms of productivity, the impact from absenteeism on it is direct, evident
and of bigger significance (Lerner et al 2012; Merrill et al 2013; Fine 2012).
Productivity forms the bed rock of business operations at any organizations that ensures
the company undertakes the business in an efficient and effective manner (Lerner et al
2012; Merrill et al 2013; Fine 2012). Thus by way of undertaking the determination /
identification, detailed assessments and suitable documentation of the factors contributing
to absenteeism, organizations are better placed for addressing and preventing the issue
much more effectively (Lerner et al 2012; Merrill et al 2013; Fine 2012).
The need for undertaking a committed approach and set of efforts for identifying,
understanding, evaluating, and critically observing the primary causes / originations of
the trends / levels of absenteeism issue for suitably determining effective solutions for the
same remains to be primary objective of business leaders as any impact to productivity
has adverse consequences across business profitability / growth, overall competitive
Absenteeism and Its Impact on Productivity 5
advantages and even the survival and sustained growth (Lerner et al 2012; Merrill et al
2013; Fine 2012).
The project scope which gains its basis and focus from this and shall over the course of
this study and through critical analysis of data as well as by assessing the findings shall
have the scope both at a broader / high level from the domain perspective as well as from
a specific / ground level from the organization perspective,
 At a broader / high level stand point, the project scope shall be to undertake a
critical assessment of absenteeism, the implications / impacts on productivity and
consequent ramifications for the organization at a strategic, operational and more
tactical level.
 At a specific / ground level standpoint, the project scope shall be to undertake the
critical assessment of absenteeism, the implications / impacts on productivity and
consequent ramifications for Toyota Motor Corp., at Australia at a strategic,
operational and more tactical level.
Further the project scope shall be to undertake the study in a manner that is more robust
in terms of the research process and research methods used through the application of
reliable means like quantitative methods, quantitative data (both primary as well as
secondary), and other statistical tools to ensure the overall reliability of the research level
outcome.
Absenteeism and Its Impact on Productivity 6
3. PROJECT OBJECTIVE
In drawing from the background of the research to be undertaken, its primary focus as
well as the overall scope of the research project, the major set of objectives to form part
of this research study include the following,
 Through an organized, structured and well justified research process / research
method, use reliable and concrete tools for identifying, assessing and gaining
deeper insights over the causes / originations pertaining to absenteeism at an
organizational context (Bryman & Bell 2015; Zikmund et al 2013; Lerner et al
2012; Merrill et al 2013)
 Through an organized, structured and well justified research process / research
method, use reliable and concrete tools for identifying, assessing and gaining
deeper insights over the manner in which business organization get affected
across various manner (financial, operational, strategic, etc.) on account of
absenteeism (Bryman & Bell 2015; Zikmund et al 2013; Lerner et al 2012;
Merrill et al 2013).
 Through an organized, structured and well justified research process / research
method, use reliable and concrete tools for identifying, assessing and gaining
deeper insights for examining the effects of absenteeism with the Toyota Motor
Corp. at Australia (Bryman & Bell 2015; Zikmund et al 2013; Lerner et al 2012;
Merrill et al 2013).
 On the basis of critical and comprehensive analysis of the various data, insights,
etc. gained from the outcomes of the above three objectives, identify, and propose
suitable ways, means and modes by which the adverse phenomenon of
Absenteeism and Its Impact on Productivity 7
absenteeism could be suitably managed, curbed and effectively resolved at a
business organization (Bry man & Bell 2015; Zikmund et al 2013; Lerner et al
2012; Merrill et al 2013).
By addressing these objectives of research study being proposed, the study shall be able
to effectively addressing the critical need for undertaking detailed / comprehensive study
to understand, assess, review and determine the root causes of the absenteeism issue an
finding suitable resolutions for the same remains to be primary objective of business
leaders as any impact to productivity has adverse consequences across business
profitability, overall competitive advantage and even its survival / growth.
In essence, these objectives shall aid in gaining a critical perspective with respect to
absenteeism at an organizational level which shall then form the basis for undertaking
measures, initiatives, efforts, etc. by the business leaders / management at leading the
organizations to practically resolve the issue as productivity forms the bed rock of
business operations at any organizations that ensures the company undertakes the
business in an efficient and effective manner (Lerner et al 2012; Merrill et al 2013; Fine
2012). Thus by way of undertaking the determination / identification, detailed
assessments and suitable documentation of the factors contributing to absenteeism,
organizations are better placed for addressing and preventing the issue much more
effectively (Lerner et al 2012; Merrill et al 2013; Fine 2012).
Absenteeism and Its Impact on Productivity 8
4. LITERATURE REVIEW
In an economic environment that is dynamic and volatile, any business organization
needs to consistently productive for competing in a competent manner with other
business organization across the industry / market it operates (Singh & Jain 2013; Krol et
al 2013; Koji et al 2013). By way of making or transforming a business organizations to
be productive across all of its divisions / functions, the business organizations becomes
very highly efficient. All of the sections then aggregate up till the overall productivity of
specific business organization (Singh & Jain 2013; Krol et al 2013; Koji et al 2013).
The overall levels of productivity...