This is a short online course for Agents Rep Cert. I need to get these completed as soon as...

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This is a short online course for Agents Rep Cert. I need to get these completed as soon as possible. There are also reading files for the assignment tasks. Please contact if those are needed to help completing.

Microsoft Word - AT Agent's Rep NREL.docx ASSESSMENT TASKS CPP40307 CERTIFICATE IV IN PROPERTY SERVICES (REAL ESTATE) A G E N T ’ S R E P R E S E N T A T I V E C P P D S M 4 0 0 7 A I d e n t i f y l e g a l a n d e t h i c a l r e q u i r e m e n t s o f p r o p e r t y m a n a g e m e n t t o c o m p l e t e a g e n c y w o r k C P P D S M 4 0 0 8 A I d e n t i f y l e g a l a n d e t h i c a l r e q u i r e m e n t s o f p r o p e r t y s a l e s t o c o m p l e t e a g e n c y w o r k C P P D S 4 0 8 0 A W o r k i n t h e r e a l e s t a t e i n d u s t r y ASSESSMENT QUESTIONS Assessment Task 1: Short answer questions Question 1 Describetheagency-principalrelationship.Whataretheagent’sresponsibilitiesinthisrelationship? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 Question 2 Definethefollowingroles. a) Realestateagent _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Agent’srepresentative _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ c) Officerineffectivecontrol _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 3 a) Whichlegislationdescribesthekeylicensingandeligibilityrequirementsforagencystaffinyourstateorterritory? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Listtheeligibilityrequirementsforestateagentslicenseandagentrepresentative’slicenseinyourstateorterritory. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ c) Identifyandlistthelegislationrelatingtothefollowing: § anti-discriminationandequalemploymentopportunity § consumerprotectionandtradepractices § environmentalissues § OHS § privacy § propertymanagement. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ d) Listthelegislativeandindustryrequirementsinyourstateorterritorythatregulatetheethicalandstandardofconduct realestateagentsandrealestaterepresentatives. ASSESSMENT TASK 1 _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ e) Explaintheintentionofthefollowinglegislation: § PrivacyAct1988(Cth) § EqualOpportunityAct1995 § AustralianConsumerLawandFairTradingAct2012 _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 f) Listthelegislationthatcoverspropertysalesinyourstateorterritory. Commonwealth Yourstateorterritory g) Discusstheprofessionalconductstandardsthatagentsareboundbyinrelationtopropertysales. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 Question 4 Whatisan‘Authoritytoact’? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 5 Forthefollowingquestions,youmustrefertothecorrectsectionoftherelevantActinyourstateorterritory. a) Whatislicencelending? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Whatarethepenaltiesforlicencelending? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ c) WhatisaVendor’sStatement?TowhichsectionoftheActinyourstateorterritorydoesitrelate?Whatinformation doesitcontain? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 d) ExplainthefollowingrightsanddutiesoflandlordsandtenantsasdefinedintherelevantActinyourstateorterritory. YoumustidentifytherelevantsectionoftheActwhererequired. § Quietenjoyment _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ § Whatarethetenant’sresponsibilitiesanddutiesundersections59-64oftheAct? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ § Explaintherightsofentrytotheproperty.Whataretheobligationsforboththelandlordortheiragentandthe tenant? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ § Whencanpropertyinspectionsbecarriedoutonaleasedproperty?Whatconditionsmustbemetpriortothe inspection? ASSESSMENT TASK 1 _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ e) WhichsectionsoftherelevantActinyourstateorterritoryrelatetolocksandkeys?Summarisetheregulations. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 6 Forthefollowingquestions,youmustrefertothecorrectsectionoftherelevantActinyourstateorterritory. a) Whatiscommissionsharing? b) Inwhichcircumstancesshouldcommissionsharingbedisclosed? a) Inwhichcircumstancesisdisclosurenotrequired? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 7 a) Explainanagent’sliabilityforbreachofcontractandnegligence. b) Whatpenaltiesmaybeappliedunderlegislationforbreachofcontractornegligence? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 Question 8 Whatlegislationmustemployerscomplywithinregardstoconditionsofemployment?ThinkaboutCommonwealth legislationandthatofyourstateorterritory. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 9 a) Whatisthepurposeofatrustfund? b) Whatarethemainlegislativecontrolsontrustfunds? c) Providethreeexamplesofmoniesthatmustbekeptintrust. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 Question 10 Attimesyouwillrequirespecialistadviceregardingaspectsofyourroleanddealingwithclients.Listsomeofthepeoplewho couldprovidethisadvice. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 11 a) Whatisthelegislationrelatingtoconsumerprotection?Brieflydescribetheintentofthelegislation. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 b) Whatarethemainrequirementsofprivacylegislation? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 12 a) Identifyandlisttheopportunitiesavailableforcontinuingprofessionaldevelopment. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Whyisitnecessarytocontinuetoundertaketraining? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 Question 13 IdentifyandlistCommonwealthlegislationandthelegislationofyourstateorterritoryrelatingtotheareasbelow.Think aboutpropertymanagementandsalesinyourresponse. Anti-discriminationandequalemployment opportunity Consumerprotection,fairtradingandtrade practices Employmentandindustrialrelations Financialmanagement OHS Privacy Question 14 Identifyaminimumoffourrisksthatmayimpactonanagency.Outlinethestrategiesthatyouwouldrecommendtomanage eachrisk. Risk Strategies ASSESSMENT TASK 1 Risk Strategies Question 15 a) Whatispropertymanagement?Whatistherelationshipbetweenpropertymanagementandassetmanagement? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Whataretherolesandresponsibilitiesofpropertymanagers? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ c) Explaintheroleandresponsibilitiesofasalespersoninrelationtopropertysales. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 _______________________________________________________________________________________________________ Question 16 a) Listlegislativeandindustryrequirementsthatregulatetheethicalandstandardofconductrealestateagentsandreal estaterepresentatives. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Explaintheintentionofthefollowing: PrivacyAct1988(Cth) Equalopportunity/anti-discrimination legislationinyourstate/territory Consumerlaw/fairtradinglegislationinyour state/territory ASSESSMENT TASK 1 Question 17 Brieflyexplaintherolesofthefollowingagenciesinyourstateorterritory: § Consumeraffairs/fairtrading § CivilandAdministrativeTribunal § Equalopportunity/humanrights/anti- discrimination § Residentialtenanciesbondauthority/ board § SmallBusinessCommissioner ASSESSMENT TASK 1 Question 18 a) Explainanagent’sliabilityforbreachofcontractandnegligence. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Whatpenaltiesmaybeappliedunderlegislationforbreachofcontractornegligence? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ c) Whatstrategiescouldyouimplementinthecaseofadisputebetweenatenantandlandlord? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 19 Listthefourtypesofleasesthatanagentmayberesponsiblefor. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 Question 20 a) Explainthemeaningof‘listing’. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Whatmethodscanyouusetoprospectpropertiesforlistings?(Considerbothpropertymanagementandsalesinyour response.) _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ c) Beforelistingapropertyforsale,whatinformationdoyouneedtogather? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 21 a) Describethethreetypesofleasingandmanagingauthority. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 b) Whatisthepurposeofa‘landlord’sinstruction’form?Whatinformationdoesitcontain? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 22 Howareagent’sfeescalculatedinregardstoleases?Whatfeescananagentclaim? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 23 a) Listthestatutoryandagencyleasingdocumentsthatarerequiredthroughoutaresidentialtenancy. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Listthestandardformsanddocumentsrequiredforsellingaproperty. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 24 ExplaintherequirementsofaconditionreportasdescribedintherelevantActforyourstateorterritory.Whatarethe penaltiesfornon-compliancewiththerelevantsection? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 25 a) Whatisthemaximumbondpayable?RefertothespecificsectionoftherelevantActforyourstateorterritoryand explainanyexceptions. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 _______________________________________________________________________________________________________ b) Explaintheprocessforreceiving,recordingandlodgingbondsandsecuritydeposits. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ c) Whatregulatestheestablishmentandmanagementoftrustfunds? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ d) Whatfinancialrecordsarerequiredbythelandlord? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 e) WhocansignatrustchequeorapproveanEFTforatrustaccount? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 26 RefertotherelevantActinyourstateorterritoryregardingpropertymanagementandanswerthefollowingquestions. a) Whoisresponsibleformaintainingthepremises? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Howshouldlandlordsrespondtoarequestforurgentrepairs? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ c) Whatisanurgentrepair,asdefinedintheActforyourstateorterritory? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 Question 27 a) Listthreewaysinwhichaleasemaybeterminated. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Whatperiodofnoticemustbegiventothetenantinthefollowingsituations? § Theownerintendstosellthepropertywithvacantpossession § Thepropertywassubletwithoutthelandlord’sconsent § Non-paymentofrentfor14daysormore § Thelandlord’sdaughterismovingintothehouse. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ c) Whatistheprocessforservingnotices? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ d) Whatstatutoryandagencydocumentsarerequiredtobecompletedtoterminateatenancy _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ e) Underwhatcircumstancescanalandlordclaimallorpartofthebond? _______________________________________________________________________________________________________ ASSESSMENT TASK 1 _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 28 Explainthefollowingterms: a) Freeholdorfeesimple _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Leasehold _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ c) Stratumtitle _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ d) Stratatitle _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ e) Soleowner _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ f) Jointtenants _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ g) Tenantsincommon ASSESSMENT TASK 1 _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 29 a) WhatisaCertificateofTitle? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) WhatinformationdoesaCertificateofTitleinclude? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 30 a) Listthedifferenttypesofmethodsusedforsellingproperty. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Whatfactorsinfluencethechoiceofmethodforselling? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ c) Whatarethebenefitsandlimitationsofsellingbyauctionandbyprivatesale? Auction Privatesale Benefits Benefits Limitations Limitations Question 31 a) Whatisanauthoritytosell? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ b) Explainthefollowingauthorities: ASSESSMENT TASK 1 Generalauthority Exclusiveauthority c) Whatmustbeincludedinanauthoritytosell? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 32 Whatarethelegislativerequirementsandstandardsinyourstateorterritoryregulatingcommissionsinrelationtosaleof property? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 Question 33 Whatistheprocessforsettlingthesaleofproperty?Youmayrefertospecificagencyproceduresorgeneralprocesses. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 34 RefertotheActforyourstateorterritorythatcoversthesaleofland.Identifythedivisionandsectionsthatrelatetothe processesforreceipt,receipt,recording,bankingandreleaseofdepositmoneys. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 Question 35 Imagineyouareextremelybusyanddonothavethetimetodoallyourtasksbytheallocateddeadlines.Describehowyou woulddecidewhattaskstodelegatetoothersinyourworkteam. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 36 Whyisimportanttokeeplinesofcommunicationopenwithyourmanager/supervisoratalltimes? _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ Question 37 Howwouldyourolemodelaprofessional,positiveimageandcontributeeffectivelytoyourworkplace?Thinkoffourways. _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ ASSESSMENT TASK 1 Question 38 Writedowntwobarrierstocommunicationthatyouthinkmighthappenintheworkplace,oryouhaveseenoccurinthe workplace.Foreachproblem,writedownthecauseandwhatyouwoulddotorespondtotheproblem. Communicationproblem1: Cause Complaints Howtorespondtothe problem Communicationproblem2: Cause Howtorespondtothe problem Text2: Text3: Text4: Text6: Text7: Text8: Text9: Text10: Text11: Text12: Text13: Text14: Text15: Text16: Text17: Text18: Text19: Text20: Text21: Text22: Text23: Text24: Text25: Text26: Text27: Text29: Text30: Text31: Text32: Text33: Text34: Text35: Text36: Text37: Text38: Text39: Text40: Text41: Text42: Text43: Text44: Text45: Text46: Text47: Text48: Text49: Text50: Text51: Text52: Text53: Text54: Text55: Text56: Text57: Text58: Text59: Text60: Text61: Text62: Text63: Text64: Text65: Text66: Text67: Text68: Text69: Text70: Text71: Text72: Text73: Text74: Text75: Text76: Text77: Text78: Text79: Text80: Text81: Text82: Text83: Text84: Text85: Text86: Text87: Text88: Text89: Text90: Text91: Text92: Text93: Text94: Text95: Text96: Text97: Text98: Text99: Text100: Text101: Text102: Text103: Text104: Text105: Text106: Text107: Text108: Text109: Text110: Text111: Text112: Text113: Text114: Text115: Text116: Text117: Text118: Text119: Text120: Text121: Microsoft Word - AT Agent's Rep NREL.docx ASSESSMENT TASKS CPP40307 CERTIFICATE IV IN PROPERTY SERVICES (REAL ESTATE) A G E N T ’ S R E P R E S E N T A T I V E C P P D S M 4 0 0 7 A I d e n t i f y l e g a l a n d e t h i c a l r e q u i r e m e n t s o f p r o p e r t y m a n a g e m e n t t o c o m p l e t e a g e n c y w o r k C P P D S M 4 0 0 8 A I d e n t i f y l e g a l a n d e t h i c a l r e q u i r e m e n t s o f p r o p e r t y s a l e s t o c o m p l e t e a g e n c y w o r k C P P D S 4 0 8 0 A W o r k i n t h e r e a l e s t a t e i n d u s t r y ASSESSM ENTTASK 2 ASSESSMENT TASK 2 Assessment Task 2: Working in real estate What you need to do: § Forthisassessmenttaskyouwillundertakeresearchandreportonvariousaspectsofworkingintherealestateindustry. What you will need: § Researchmaterialssuchasbooks,internet,magazines,workplacedocumentationetc. § Accesstolegislativeandregulatorydocumentation What you need to

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Microsoft Word - AT Agent's Rep NREL.docx ASSESSMENT TASKS CPP40307 CERTIFICATE IV IN PROPERTY SERVICES (REAL ESTATE) A G E N T ’ S R E P R E S E N T A T I V E C P P D S M XXXXXXXXXXA I d e n t i f y...

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