This course is an introduction to the operations function, which is responsible for the creation of goods and services of the organization. Students will learn the concepts and techniques used in...

This course is an introduction to the operations function, which is responsible for the creation of goods and services of the organization. Students will learn the concepts and techniques used in managing operations in manufacturing and service organizations.
Course Outcomes  Evaluate the influence of operations functions on generating value for a firm and its customers  Explain theories and techniques used by operations managers for informing production processes  Accurately apply problem-solving and decision-making skills to real-world problems using quantitative and qualitative methodologies  Integrate emerging principles into operations management functions by addressing corporate responsibility and environmental sustainability