there is a quiz with 5 choosing question

there is a quiz with 5 choosing question


Assessment 1 Due Week 5, 4 April 2023 Café review This assessment is a study on business service to end customers. Visit at least three (3) cafes in your local area. Do a detailed comparison between the three businesses from a customer service view. A matrix might be a good approach. But the report also needs a written description! Key questions What make the customer keep coming back to each café? Does one of the cafes stand out in difference to the other two? Why? Do any of the cafes offer something outstanding in quality and service? What is the price of each of the coffees? How do they compare to each other in terms of price/value? Which one would you go back to? Why? What do you “expect” a café should have/do? What could a café do that is out of the ordinary? 1,200 words. Assessment 1 Due Week 5 , 4 April 2023 C afé review This assessment is a study on business service to end customers. Visit at least three (3) cafes in you r local area. Do a detailed c omparison between the three businesses from a custo mer service view. A matrix might be a go o d approach. B ut the report also needs a written description! Key questions What make the customer keep coming back to each café ? Does one of the cafes stand out in difference to the other two? Why? Do any of the cafes offer something outstanding in quality and service? What is the price of each of the coffees? How do they com p are to each other in terms of price/value ? Which one would you go back to? Why? What do you “ expect ” a café should have/do? What could a café do that is out of the ordinary? 1,200 words. Assessment 1 Due Week 5, 4 April 2023 Café review This assessment is a study on business service to end customers. Visit at least three (3) cafes in your local area. Do a detailed comparison between the three businesses from a customer service view. A matrix might be a good approach. But the report also needs a written description! Key questions What make the customer keep coming back to each café? Does one of the cafes stand out in difference to the other two? Why? Do any of the cafes offer something outstanding in quality and service? What is the price of each of the coffees? How do they compare to each other in terms of price/value? Which one would you go back to? Why? What do you “expect” a café should have/do? What could a café do that is out of the ordinary? 1,200 words. Quiz ONE ENT307 5 questions - worth 5% total 1. For customers is it better to have a big range of products to choose form or a smaller range? smaller/bigger 2. What happens if you give a customer too much information about a product? they get confused/they really enjoy the information 3. Companies can reduce the regret customer might feel after buying product by: a. Having a big range to choose from b. Having lower prices c. Having a good return policy or d. Having friendly helpful staff 4. The theory of choice discussed his week is called: a. Choice theory b. The Paradox of Choice c. Painless shopping or d. Rational Choice Theory 5. Are people the same in the way they choose products? Yes or No Quiz ONE ENT307 5 questions - worth 5% total 1. For customers is it better to have a big range of products to choose form or a smaller range ? smaller/bigger 2. What happens if you give a customer too much information about a product? they get confused/they really enjoy the information 3. Companies can reduce the reg ret customer might feel after buying product by : a. Hav ing a big range to ch o o se from b. Having lower prices c. Having a good retu rn policy or d. Having friendly helpful staff 4. The theory of c hoice discussed his week is called : a. Choice theory b. The P aradox of Choice c. Painless shopping or d. Rational C h oice Theory 5. Are people the same in the way they choose products? Yes or No Quiz ONE ENT307 5 questions - worth 5% total 1. For customers is it better to have a big range of products to choose form or a smaller range? smaller/bigger 2. What happens if you give a customer too much information about a product? they get confused/they really enjoy the information 3. Companies can reduce the regret customer might feel after buying product by: a. Having a big range to choose from b. Having lower prices c. Having a good return policy or d. Having friendly helpful staff 4. The theory of choice discussed his week is called: a. Choice theory b. The Paradox of Choice c. Painless shopping or d. Rational Choice Theory 5. Are people the same in the way they choose products? Yes or No