There are many beliefs about events in the world that different people hold, such as the following:
• When bones ache, rain is coming.
• Blondes aren’t very smart.
• People who live in the country move more slowly than people in the city.
• People who live in the South are not very smart
Design a questionnaire to assess the motivation levels of employees working in a BPO. Explain your reasons for selecting the type of questionnaire (open-ended or close-ended), and list some of its strengths and weaknesses.
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