The requested strategic management report will be in the document with details. Please it’s very important to full fill all the requirements

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Answer To: The requested strategic management report will be in the document with details. Please it’s very...

Shubham answered on Apr 26 2023
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Introduction
China Eastern Airlines is one of the leading airlines in China and the airlines has vast domestic and international network. The demand of air travel is growing and this has increased the competition in the airline industry. The study includes discussion about comprehensive and effective strategic plan for ensuring long-term success. It includes analysis of strengths, weaknesses, opportunities and threats for providing clear understanding of market trends and needs of customer. This study includes development of strategic plan of act
ion for that company that will help in outlining the objectives, key initiatives and expected outcomes over the next five years.
Objectives
The objective of the study includes proposed strategic plan of action that includes improving customer services, increasing shares in market, enhancing efficiency of operations and improving brand image in the market. Improve customer satisfaction is important for enhancing the overall passenger experience. It can be achieved by making investment for improving services in flight along with customer service and other amenities that are expected by passengers from modern airline. It will help in increasing ratings provided by customer and ensure that customers are likely to choose CEA over other competitors in the market. Another objective includes increasing share in the market share that is required for expanding the route network and defining new destination that will also help in expanding customer base. This requires understanding high demand and this will help in building strategic partnerships with airlines working on different routes and travel agencies that will help the company in gaining new customers.
The aim includes enhancing the operational efficiency by investing in new technology and optimizing operations. It will help the company in reducing costs, increase productivity and improving decision-making. This will include implementation of new technologies like artificial intelligence that will help in improving the decision-making process for the company. The company should work on improving the brand image that will help in getting more customer from other competitors and building a strong reputation by providing high-quality services. It is important for enhancing the customer experience along with investing in marketing and branding initiatives. It will help in building strategic partnerships with other aviation companies and key stakeholders for improving services. The company should focus on safety and security of all operations for ensuring the safety of passengers and employees. This includes implementation of best practices in safety and security that requires investment in training and development for employees. This requires working with regulatory agencies for ensuring safety compliance.
Addressing the Key Points
1. Strategic analysis
a)    Current strategic positioning of China Eastern Airlines
China Eastern Airlines is one of the largest airlines in China and the company has worked on strategic transformation for becoming a global player in the aviation industry. The opportunity includes growing demand for air travelling in China and the world. This presents an opportunity for CEA for expansion of operations and increase in the market share. The Chinese government initiative for increasing the connectivity with the world and this includes expectation to increase demand for air travel (Du, Feng & Yao, 2022). The strategy of the company includes development strategic positioning in China that can help in gaining favourable position in aviation industry. The rise in demand of low-cost airlines can help in presenting opportunities for CEA that can help in diversifying offerings and cater different segments of the market. The company can partnerships with other airlines that will help in providing opportunities for expansion of routes.
The threat for the company includes intense competition from other airlines in China as well as from foreign carriers that may limit the growth potential of the company. Economic and political uncertainty could have negatively impact and this can cause drop in demand for air travel and decrease in financial performance. Environmental concerns and increasing pressure for reducing carbon emissions can lead to increased regulation and costs for the company.
CEA has a strong domestic market position and it is one of the three largest airlines in China. The airline has large range of routes and destinations and the company is growing focus on international expansion (Xu et al. 2021). The company has invested in modernizing and this includes improving technology and digital capabilities. The partnerships of airline with other airlines can provide access to new range of routes.
The weakness includes is with the profitability of the company that has been inconsistent with the airline posting losses in last quarters. The airline company has faced criticism for bad service quality as compared with other competitors in the market. The company reliance on the domestic market can create vulnerability for economic and political shifts in China. The focus on cost-cutting measures has limited the ability to invest in long-term growth opportunities for the company.
It can be said that, strategic positioning includes presentation of opportunities, threats, strengths and weaknesses. The airline has good domestic market position and the company is working on expansion in international operations. It includes...
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