The questions to be answered are; Week 2 Tutorial 1 a) Describeoneof the major factors influencing business communication and briefly explain how its effects can be minimized.(5 marks) b) Describe the...

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QUESTION RESPONSES ON WEEK TUTORIALS
Week Two
a) Business communications are effectively structured among various channels within the organizational working so that the goals related to various tasks are achieved. There can be many factors that might affect this process. Out of these many, the most influential one is the positional relationship based communication which functions with the assumption top to bottom in channel (Business Communication, 2020). The superior level of administration is perceived as having knowledge and experience of work that is greater than the subordinates. Therefore; the communication results in dynamic way of passing information from top administration to the bottom lines of work and it affects the overall functioning of the organization in a positive manner. Similarly, balance of harmony between the sender and receiver is expected. If the same is maintained, the clarity of expressions is sustained throughout the communication made between the two ends. It ultimately leads to positive outcomes in achieving anticipations from communication.
b) The transactional model of communication was proposed by Barnlund in 20th century. it is more of a circular kind in which, the sender and receiver both get affected by the circular mode of information channels. The transactional theory of community assumes that both, sender and receiver remain under the influence of the given information; the content of the verbal or written communication framed has the capacity to affect both. Thus, the nature of communication is circular because the information passed from one channel to the other moves in a circle. It retrieves to the sender, once it is reached to the receiver in the sense that that the reactions of the receiver are the results of the sender’s information (Lumen, Learning, 2020). Transactional model of communication accepts the components like encoding and decoding of messages, the communicator as well as the noises of disturbing elements existing within the channel of communication.
Week Three
a) In digitally advanced era of communication, face to face communication trend is somehow fading away. With particular reference to the Covid-19 pandemic outbreak, the global pattern of face to face communication has been limited to the online digital platforms where people prefer virtual communication. However, the methods and perceptions that individuals hold about face to face communication strategies largely affect their in-group situations, when it is associated with business communication. Verbal communications bring in the possibility of providing positive or negative impacts. The factors that influence verbal communication with others include selection of words to a great extent (Ashton College, 209). The content of what is ‘spoken’ is expected to be carefully documented and well prepared by the speaker. In case of business communications, the adoption of formal language ensures long lasting impacts over the listeners. At the same time, one has to shape the course of communication by using positive gestures along with the choice of words (Aston College, 209).
b) Out of several possibilities that may let others assume that one is a bad listener, the first one is to miss the context of the speech. At times, people tend to overlook the context which does not qualify them to be good listeners. Secondly, bad...