The parents of a child with a tracheoesophageal fistula express feelings of guilt about their baby's anomaly. Which of the following approaches by the nurse would best support the parents?
1. Helping the parents accept their feelings as a normal reaction.
2. Explaining that the parents did nothing to cause the newborn's defect.
3. Encouraging the parents to concentrate on planning their baby's care.
4. Urging the parents to visit their newborn as often as possible.
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