The nursing assistant states to the nurse, “My client talks about how awful and useless she is. Sometimes she sounds angry for no reason. I'm tired of listening to her.” Which of the following responses by the nurse is most appropriate?
1. “I'll switch your assignment to someone who's less depressed and less tiring.”
2. “It's important for you to listen to her because she needs to verbalize how she is feeling.”
3. “Don't worry about it. I know you haven't done anything to make her angry.”
4. “Clients with depression are hard to deal with, but don't take what they say seriously.”
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