The nurses in the neonatal intensive care unit are not identifying important clinical changes in the clients that need to be documented. The unit director should initiate which of the following...

The nurses in the neonatal intensive care unit are not identifying important clinical changes in the clients that need to be documented. The unit director should initiate which of the following actions? Select all that apply.

1. Identify the problem at a staff meeting without placing blame on any individual or group.

2. Ask the unit staff to develop a plan that they think will work for the unit members.

3. Ask an experienced nurse to spend time reorienting newer staff members.

4. Collaborate with the staff development educator to develop a plan.

 5. Ask the neonatologist to give a presentation about assessing newborns.