The nurse manager on a psychiatric unit is reviewing the outcomes of staff participation in an aggression management program. Evaluation of such a program would be based primarily on which of the...

The nurse manager on a psychiatric unit is reviewing the outcomes of staff participation in an aggression management program. Evaluation of such a program would be based primarily on which of the following indicators?

1. Fewer client injuries during restraint procedures.

2. A reduction of complaints by clients' relatives.

3. Fewer staff injuries during restraint procedures.

4. A reduction in the total number of restraint procedures.