The nurse is teaching unlicensed assistive personnel (UAP) about caring for a client who is withdrawing from alcohol and street drugs. Which of the following communication techniques when observed by the nurse indicate the UAP has understood the instructions? The UAP talks to the client using:
1. Matter-of-fact manner and short sentences.
2. Cheerful tone of voice, using humor when appropriate.
3. Loud voice and giving general comments.
4. Clear explanations in a quiet voice.
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