The nurse is caring for a critically ill client with the client's mother and spouse in the room. The spouse begins to shout derogatory comments to the mother, blaming her for her spouse's critical...

The nurse is caring for a critically ill client with the client's mother and spouse in the room. The spouse begins to shout derogatory comments to the mother, blaming her for her spouse's critical state. What should the nurse do?

1. Try to calm both the mother and spouse by speaking in a soft voice.

2. Step between the mother and spouse stating emphatically, “Stop!”

3. Call the hospital Security Department.

4. Report the details immediately to the supervisor.