The mother calls the nurse to report that her toddler has just been burned on the arm. The nurse should advise the mother to first:
1. Pack the arm in ice, then take the child to the closest emergency department.
2. Rub the burned area with an antibacterial ointment, then call the doctor.
3. Run cool water over the burned area, then wrap it in a clean cloth.
4. Call the child's health care provider immediately, then wrap the arm in a clean cloth.
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