The maintenance department at the main campus of a large state university receives daily requests to replace fluorecent lightbulbs. The distribution of the number of daily requests is bell-shaped and...

The maintenance department at the main campus of a large state university receives daily requests to replace fluorecent lightbulbs. The distribution of the number of daily requests is bell-shaped and has a mean of 36 and a standard deviation of 5. Using the 68-95-99.7 rule, what is the approximate percentage of lightbulb replacement requests numbering between 31 and 36?

%?