The Importance of Emotional Intelligence 1 Define emotional intelligence (EI) What are its key characteristics? Why is it important to understand the concept of emotional intelligence? 2 Describe how...

The Importance of Emotional Intelligence

1 Define

emotional intelligence (EI) What are its key characteristics? Why is it

important to understand the concept of emotional intelligence?

2 Describe

how the entrepreneurial orientation (EO) dimensions of innovativeness,

proactiveness, and risk taking can be combined to create competitive advantage

for a firm

3 Why is it

important for managers to carefully consider the type of organizational

structure that they use to implement their strategies?

4 What are

the benefits to firms and their shareholders of conducting business in an

ethical manner?