The icing on the cake is that we provide the personal touch typical of resin-producer/large-customer relationships. Meanwhile, resin producers themselves continue to concentrate on volume accounts...

The icing on the cake is that we provide the personal touch typical of resin-producer/large-customer relationships. Meanwhile, resin producers themselves continue to concentrate on volume accounts that justify the high cost of sales and service calls. It was becoming a problem for us [BW], and we were confident other resin producers felt the same way. For those suppliers, PSCs provide an independent, nationwide distribution network for engineering... and commodity materials with a skilled sales staff.5