The following are to be included in a report to the client: 1. What to Change? Complete a CRT to expose the logic which translates the key undesirable effects of the current state into one or more root causes. Select from the root cause that which you consider to be the core problem – ie. That which is the source of the most significant undesirable effects. (The CRT should fit onto one A4/A3 size page) 2. Based on the core problem/s identified in the CRT (from 1 above), complete a recommendation report for your client detailing the structure the PMO should follow, the basic governance role it must provide, the functions it should provide and how a PMO will address the identified core problem/s. 3. A set of templates should be provided for staff so that they can follow the PMO required management structure. This should be done within a google site.
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