TheCOVID-19 pandemic has resulted in an increase of click and collect facilitiesfrom most merchants in Australia including Kmart, Coles and Woolworths. Briefly explain the e-commerce category inwhich...

The e-commerce category such as grocery can be classified as click and collect, where people purchase the goods online and then go on to the store to collect the goods (Erkkila 2021)
The growth in this category can be credited to the COVID-1 pandemic because during the pandemic people were told to maintain distance from each other and there most of the people were skeptical about going to the store and purchasing it because of the...