The Bijou Theater shows vintage movies. Customers arrive at the theater line at the rate of 100 per hour. The ticket seller averages 30 seconds per customer, which includes placing validation stamps...


The Bijou Theater shows vintage movies. Customers arrive at the theater line at the rate of 100 per hour. The ticket seller averages 30<br>seconds per customer, which includes placing validation stamps on customers' parking lot receipts and punching their frequent<br>watcher cards. (Because of these added services, many customers don't get in until after the feature has started.) (Use the Excel<br>spreadsheet Queue Models.)<br>a. What is the average customer time in the system?<br>Answer is complete and correct.<br>Average customer time<br>O minutes<br>b. What would be the effect on customer time in the system of having a second ticket taker doing nothing but validations and card<br>punching, thereby cutting the average service time to 20 seconds? (Round your answer to 3 decimal places.)<br>Answer is complete and correct.<br>Average time in system<br>0.750 O minutes<br>c. What would be the customer time in the system if instead of the change in Part b, a second window was opened with each server<br>doing all three tasks? (Do not round intermediate calculations. Round your answer to 3 decimal places.)<br>* Answer is not complete.<br>Average time in system<br>minutes<br>

Extracted text: The Bijou Theater shows vintage movies. Customers arrive at the theater line at the rate of 100 per hour. The ticket seller averages 30 seconds per customer, which includes placing validation stamps on customers' parking lot receipts and punching their frequent watcher cards. (Because of these added services, many customers don't get in until after the feature has started.) (Use the Excel spreadsheet Queue Models.) a. What is the average customer time in the system? Answer is complete and correct. Average customer time O minutes b. What would be the effect on customer time in the system of having a second ticket taker doing nothing but validations and card punching, thereby cutting the average service time to 20 seconds? (Round your answer to 3 decimal places.) Answer is complete and correct. Average time in system 0.750 O minutes c. What would be the customer time in the system if instead of the change in Part b, a second window was opened with each server doing all three tasks? (Do not round intermediate calculations. Round your answer to 3 decimal places.) * Answer is not complete. Average time in system minutes

Jun 07, 2022
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