Text Managing and Organising - MGMT501 Assessment 2 - Undercover Boss Report 1 Assessment 2 Due: 13 September 2020 (Sunday) by 10 pm Assessment 2 – The report Due: Sunday, 13th September, 2020 by 10...

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Text Managing and Organising - MGMT501 Assessment 2 - Undercover Boss Report             1 Assessment 2 Due: 13 September 2020 (Sunday) by 10 pm Assessment 2 – The report Due: Sunday, 13th September, 2020 by 10 pm Word count: 1800 words (+/-10%) The purpose of this assessment is for students to use their analytical skills to apply concepts, and theories to a case study. The concepts and theories applied to the case study must be drawn from MGMT501. Students should imagine that they have been appointed as an advisor to analyse the business below from the Undercover Boss (UCB) TV Series: Choose one episode from the two undercover boss videos below: Northlands: https://youtu.be/d23lv3pmkvY Or Toga Hospitality: https://youtu.be/jGt0WgTYucs Please note – your report will be for either one of the businesses above 3 Assessment 2 – The report 1)  Write a report that: a)  Identifies and describes the organisational culture of the business chosen b)  Analyses leadership approaches observed in the business c)  Evaluates how managers or the organisation motivates employees d)  Analyses ONE issue, problem or conflict to be resolved in the business and identifies options for solution e)  Identifies ONE significant strength of the business and applies theories to evaluate why it is a strength 2)  Make recommendations from your evaluations above and compare with undercover boss’s recommendation Sections of the Undercover Boss Report Executive summary (Write last – summary of your key findings from the body of the report) Introduction (Provides a road map for the reader ) Body of the report - Organisational culture - Leadership - Motivation - Issue/Problem - Strengths - Recommendations & compare your recommendations with UCB Reference list (approx. 8 credible and authoritative sources) – see marking criteria Sections of the report Executive Summary (do not exceed one page, not in word count) Brief summary of your key findings from the main body of your report.  aims of the report  findings  problems & solutions  recommendations Body of the report Introduction (one paragraph, approx. 150 ~ 200 words) This is the road map for the reader Take the reader by the hand. For eg. Firstly I will…secondly, …thirdly. The report concludes with… Sub headings – body of the report Organisational Culture (Week 5) Identify & describe the culture Theory – describe relevant theory: include in-text references Apply example from the UCB video Conclude – so what does this mean for the business? Leadership (Week 4) Identify effective & ineffective practices Theory – describe relevant theory: include in-text references Apply example from the UCB video Conclude – so what does this mean for the business? Motivation (Week 6) Identify effective and ineffective practices Theory - define relevant theory: include in-text references Apply example from the UCB video Conclude – so what does this mean for the business? Problems Strengths Recommendations Problem or conflict   ITAC paragraph ( A- application example from UCB video)  Strength  Identify  Explain Why  support your claims with theory   Recommendations  Students recommendations based on the findings in the body of the report (Specific Relevant and Realistic) Compare your recommendations to the recommendations given in the UCB video  Reference list  (separate page, not in word count) Eight or more credible and authoritative references in alphabetical order in APA 6th edition format  Marking Criteria Available in Blackboard – Assessments – Assessment 2 Folder Report Recommended font is Times New Roman or Arial in 12 point Use 1.5 line spacing Include your name and/or ID number on every page as a header or footer Number your pages Use spell check to help with the accuracy of your spelling Use the grammar check as an aid in editing your assessments for readability and correct word usage References must be acknowledged using APA 7th edition referencing style See: Business Programmes Assessment and Study Handbook 2020 https://blackboard.aut.ac.nz/bbcswebdav/pid-4767817-dt-content-rid-11291884_3/orgs/BUS_ORG07_UPI/Forms%20and%20Handbooks/2020/Business%20School%20Handbook%202020%20-%20FINAL%20%28April%202020%29.pdf 11 Assessment 2 - submission to Turnitin Name your word document file [.doc or .docx]: Last name first name ID (Lname Fname 123456.docx) You need to submit your assessment to Turnitin through AUT online. Go to Assessments > Assessment 2 > click on 'View/Complete. Late Penalty The penalty for late submission will be a reduction by 5% or one grade (e.g. B+ to B) per day up to a maximum of five days. An assessment item will not be marked if it is more than five days late. Note: late penalties apply even if your assessment is 1 minute late Please see Study Guide – page 8 Referencing guidelines Library website https://aut.ac.nz.libguides.com/APA7th  Publication manual of the American Psychological Association (7th edition) Blackboard MGMT501 - See Assessments Folder Academic Integrity Very important to develop a high standard of academic writing skills in order to avoid breaches of academic integrity Academic writing skills include: Using substantially your own words (paraphrasing) Acknowledging the original source of the information, whether you have summarised, paraphrased or quoted that information (using in-text citations in APA 7th edition format) Correctly using APA 7th edition referencing (including in-text citations and reference list) AUT library offers several workshops to support your learning.  AUT Library Workshop resources are now available online:  https://aut.ac.nz.libguides.com/findinginfo/LRSworkshop Academic Integrity Declaration Blackboard This is the Academic Integrity declaration you accept when you upload assessments to Blackboard/Turnitin Sir Paul Reeves building Thank You!
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Answer To: Text Managing and Organising - MGMT501 Assessment 2 - Undercover Boss Report 1 Assessment 2 Due: 13...

Parul answered on Sep 13 2021
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Managing and Organising - MGMT501
Managing and Organising - MGMT501
Assignment
Contents
Executive Summary    2
Background of the Organization    3
Business Strategy of Amazon    3
Description of Organizational Behaviour    6
Analysis of leadership approaches observed in the Business    8
Literature Review    8
Significant Strength of the Business    11
Analysis of ONE issue to be resolved in the business and identifies option for solution    12
Recommendation    12
Conclusion    14
References    15
Executive Summary
Spinal cord of any organization that forms the backbone is its leaders. Indeed, effective leadership can take the organization
to much greater heights and thrive the business in challenging times. With reference to “Evaluating leadership coaching: A review and integrated framework”, (Schulz, S, Luthans, K & Messersmith, J., 2014). Organization that are successful and achieve several milestones in the business because of the guidance and skills of the leaders. Moreover, it is not just one person on the top rather group of responsible employees that lead different teams in the business such that organization can be aligned towards one goal and ultimate business objective. As the time progresses leaders at the top have to groom and cultivate people who are next in line to hold the baton of success for the organization. Employees are required to be trained on essential aspects regarding the things that they need to know along with things they require to comprehend to lead further and in order to make good decisions (Brunetto, Y, Teo, ST., Farr-Wharton, R, Shacklock, K & Shriberg, A., 2017). We live in most powerful times where there are various interruptions occurring each second in the market. In reality, change is the main steady that organizations flourish today accepts and just forthcoming to progress in future.
Background of the Organization 
Amazon.com, online retailer, maker of electronic book scrutinizes, and Web organizations provider that transformed into the charitable instance of electronic business. It is the biggest online retailer the whole way across the world, selling in excess of fifty classifications of merchandise that run from books to adornments to parts of autos. It is an association that has standardized web-based business stages and web-based selling went with web innovation stage, a satisfaction just as stage for coordination. The association was built up by Jeffrey P. Bezos in July 1994 and is settled in Seattle, WA.
Amazon.com is a standout amongst other Internet-based endeavours that sells books, music, motion pictures, housewares, contraptions, toys, and different things, either immediate or as the master between different retailers and Amazon's a huge number of clients. The affiliation besides makes the market-driving Kindle automated book analyses. Its progress of development engaged contraptions has incited stunning headway in modernized book scattering and changed Amazon.com into a basic precarious power in the book-passing on market (Carr, 2018).
Business Strategy of Amazon
Amazon.com, Inc. participates in the plan of online retail shopping organizations. It works through the going with industry sections: North America, International, and Amazon Web Services (AWS). The North America part consolidates retail arrangements of purchaser things and enrolments through North America-focused destinations, for instance, www.amazon.com and www.amazon.ca. The International part offers retail arrangements of purchaser things and participations through generally connected with destinations (Greenwald, 2017). The Amazon Web Services divide remembers for the overall arrangements of figure, amassing, information base, and AWS organization commitments for new organizations, attempts, government associations, and academic foundations.
Vision of the Company
Vision of the Amazon is to become excellent retailer to clients such that organisation can create biggest marketplace where clients can come to discover and find anything or everything with a click of a button the web.
Mission of Amazon
At first, when the association had recently begun, mission of the association was to give Biggest commercial centre and choice stage and to be most client driven association (Hoffman, 2017). As the association developed and advanced with market its main goal changed to more extensive forthcoming which is to incorporate the current contribution to client base that traverses the whole way across the world spreading over a large number of dealers, buyers, content designers just as big business.
Amazon is guided by four norms: customer obsession rather than competitor focus, excitement for advancement, guarantee to operational significance, and long stretch reasoning. Customer overviews, 1-Click shopping, modified proposition, Prime, Fulfilment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are a bit of the things and organizations led by Amazon.
Organisation Structure & Explanation of Managerial Role in Amazon
Inspiration is diverse for each worker. One of the best method to advance inspiration at work is to perceive the great work performed by the representatives (Schein EH., 2010). Second approach to grasp inspiration is to define quantifiable objectives for the workers. Setting up clear, achievable objectives that gives support of inspiration each time one overcomes and keeps up group on the track. Representatives can amplify these impacts by making important strides and commending accomplishments. Third path is to advance the confidence so as to advance positive air in the workplace. People who have high certainty will undoubtedly reliably improve the working environment. They are anxious to confront savvy difficulties since they have confidence in their considerations and their ability to take on new troubles while performing skilfully. They shimmer with motivation in your workplace!
The previously mentioned nations are the most populated on the planet and, hence, Amazon.com, attempting to make benefits, endeavours to overwhelm the market in these areas.
Description of Organizational Behaviour
Amazon complete culture has been depicted as "very persevering, and comprehensively cost-observing, as befits an affiliation that has run just a little...
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