TASK SUMMARY You will prepare a training session for your employees and delivering it. RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK : Access to textbooks and other learning materials Access...

Slide 1
 Training session for the employees of CBSA
By: Viral Patel
 Emotional intelligence and the self-evaluation form
    Emotional Intelligence: CBSA                        
    1    Persistent    The employee is able to persistently able to continue their jobs and also understand their responsibilities well    1    2    3    4
            The steps are implemented and communicated to all the employees    1    2    3    4
            Training has been provided by the company to the employees with this regard    1    2    3    4
            The values are emphasized well and is reflected well    1    2    3    4
Persistent
There must be persistency getting reflected towards building emotional intelligence which will help the company to retain its staffs.
The various self evaluation form that needs to be there in the form are as above and will be marked on a scale of 1 to 4 rating scale.
The rating scale of 1 will be poor while 4 will be highest.
There will be persistency maintained and adhered as per the company policies to achieve the company objectives and goals.
2
 Emotional intelligence and the self-evaluation form
    Emotional Intelligence: CBSA                        
    2    Creativity    The implementation of creativity has been reflected in CBSA    1    2    3    4
            The creativity is well reflected in the work of the employees    1    2    3    4
            There is generation of new ideas which is a reflection of employees work    1    2    3    4
            Proper feedback is given and new learning is taking place through proper training and career development programs    1    2    3    4
Creativity
There must be creativity delivered by the process of generation of new ideas from the employees. Also, their ideas must be given priority and it must be rated as an annual performance and there must be growth policy based on the process of illustration of creativity by the individuals in CBSA.
The various self evaluation form that needs to be there in the form will be as above and will be based on a scale of 1 to 4 rating scale.
The rating scale of 1 will be poor performance while 4 will be highest level of performance.
The creativity of the company must be maintained and adhered as per the company policies which will help to achieve the company objectives and goals of CBSA.
3
 Emotional intelligence and the self-evaluation form
    Emotional Intelligence: CBSA                        
    3    Integrity    Policies related to integrity of the employees are followed by CBSA    1    2    3    4
            Are all the employees working together and achieving the company’s goals    1    2    3    4
            Are everyone able to raise their voice against any personal issues within the team effectively    1    2    3    4
            Is there proper integrity maintained between the employees and the management     1    2    3    4
Integrity
There must be integrity maintained between the staffs and the management of the company. CBSA must emphasize on this issue as collaboration between the management by considering and awarding the ideas of the employees in the company and implementing the same will help CBSA to achieve their organizational goals effectively.
The various self evaluation form that needs to be there in the form...