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Task 1 – Theory: Short Answer Questions SITXHRM008 - Task 1 – Knowledge Assessment Unit Code SITXHRM008 Unit Description Roster staff Assessment Type Task 1 – Knowledge Assessment Assessment Location To be submitted online By submitting this work, I declare that: · I have been advised of the assessment requirements, have been made aware of my rights and responsibilities as an assessment learner, and choose to be assessed at this time. · I am aware that there is a limit to the number of submissions that I can make for each assessment, and I am submitting all documents required to complete this Assessment. · I have organised and named the files I am submitting according to the instructions provided, and I am aware that my assessor will not assess work that cannot be clearly identified and may request the work be resubmitted according to the correct process. · This work is my own and contains no material written by another person except where due reference is made. I am aware that a false declaration may lead to the withdrawal of qualification or statement of attainment. · I am aware that there is a policy of checking the validity of qualifications that I submit as evidence as well as the qualifications/evidence of parties who verify my performance or observable skills. I give my consent to contact these parties for verification purposes. Student ID       Student Name       Submission Date       Assessment Task 1: Knowledge Test Provide your response to each question in the box below. Q1: What are the different sources of information on industrial awards and other industrial provisions? Explain any three (3) using 60-90 words. Satisfactory = S Not Satisfactory = NS S Q2: How can you use different methods used to communicate rosters mentioned in the table? Electronic E-mail Online portals Paper-based Rosters Noticeboards Printed rosters Satisfactory = S Not Satisfactory = NS S S S S NS NS NS NS Q3: Explain the steps of processes for modifying rosters using 100-150 words. Satisfactory = S Not Satisfactory = NS S NS Q4: Answer the following questions: 4.1. Explain the following formats for staff rosters using 70-100 words. Spreadsheet format Paper-based format 4.2. What are the different inclusions of staff rosters? Write your answer using 50-70 words. Satisfactory = S Not Satisfactory = NS S S S NS NS NS Q5: What are the different factors to consider when developing wage budget for the business activity, department, or event subject to rostering? Explain any five (5) using 150-200 words. Satisfactory = S Not Satisfactory = NS S N Q6: Define the role of rosters and their importance in controlling staff costs using 100-150 words. Satisfactory = S Not Satisfactory = NS S NS Q7: What are the operational requirements of the business activity, department, or event subject to rostering? Write your answer using 100-150 words. Satisfactory = S Not Satisfactory = NS S N Q8: Outline the key elements of applicable awards and enterprise agreements mentioned in the table using 1-2 sentence. Satisfactory = S Not Satisfactory = NS S NS Leave provisions Mandated breaks between shifts Maximum allowed shift hours Standard, overtime and penalty pay rates Q9: Answer the following questions regarding industrial agreements and other considerations which impact the preparation of staffing rosters: 9.1. Explain the single or multiple awards and enterprise agreements related to staff employment using 100-150 words. 9.2. Explain the award provisions for key factors mentioned using the word-limits specified. Leave provisions (50-80 words) Mandated breaks between shifts (30-50 words) Maximum allowed shift hours (50-80 words) Standard, overtime and penalty pay rates (50-80 words) 9.3. Discuss the guidelines on the overall number of hours allocated to different staff members mentioned in the table 30-50 words each. Full-time employees: Part-time employees: 9.4. What factors should you consider when hiring/using the following? Write your answer using 150-200 words. contractors and consideration of fees permanent or casual staff Satisfactory = S Not Satisfactory = NS S S S S S S S S S NS NS NS NS NS NS NS NS NS Q10: Answer the following questions regarding organisational human resource policies and procedures which impact the preparation of staffing rosters: 10.1. How do sociocultural-friendly organisational initiatives impact the preparation of staffing rosters? Write your answer using 150-200 words. 10.2. What can organisations incorporate family-friendly initiatives into staffing rosters? Write your answer using 100-150 words. 10.3. What are the provisions for different leaves (mentioned in the table) in Australia? Write your answer using 1-2 sentences each. Carers Compassionate reasons Illness or injury Jury service Long service Maternity or paternity Rehabilitation of injured workers Study 10.4. Explain the organisational human resource policies and procedures related to the following using 100-150 words each. recreation social, cultural and skills mix of the team to be rostered. Satisfactory = S Not Satisfactory = NS S S S S S S S S S S S S NS NS NS NS NS NS NS NS NS NS NS NS Q11: Explain the system capabilities and functions of rostering software programs mentioned in the table using 1-2 sentences each. Shift scheduling Automated scheduling Employee availability management Skill and certification tracking Time and attendance tracking Reporting and analytics Satisfactory = S Not Satisfactory = NS S S S S S S NS NS NS NS NS NS Assessment Results Sheet Outcome First attempt: Outcome (make sure to tick the correct checkbox): Satisfactory (S) ☐ or Not Satisfactory (NS) ☐ Date: _______(day)/ _______(month)/ _______(year) Feedback: Second attempt: Outcome (please make sure to tick the correct checkbox): Satisfactory (S) ☐ or Not Satisfactory (NS) ☐ Date: _______(day)/ _______(month)/ _______(year) Feedback: Student Declaration · I declare that the answers I have provided are my own work. Where I have accessed information from other sources, I have provided references and/or links to my sources. · I have kept a copy of all relevant notes and reference material that I used as part of my submission. · I have provided references for all sources where the information is not my own. I understand the consequences of falsifying documentation and plagiarism. I understand how the assessment is structured. I accept that the work I submit may be subject to verification to establish that it is my own. · I understand that if I disagree with the assessment outcome, I can appeal the assessment process, and either re-submit additional evidence undertake gap training and or have my submission re-assessed. · All appeal options have been explained to me. Student Signature Date Trainer/Assessor Name Trainer/Assessor Declaration I hold: ☐ Vocational competencies at least to the level being delivered ☐ Current relevant industry skills ☐ Current knowledge and skills in VET, and undertake ☐ Ongoing professional development in VET I declare that I have conducted an assessment of this student’s submission. The assessment tasks were deemed current, sufficient, valid and reliable. I declare that I have conducted a fair, valid, reliable, and flexible assessment. I have provided feedback to the student. Trainer/Assessor Signature Date Office Use Only The outcome of this assessment has been entered into the Student Management System on _________________ (insert date) by (insert Name) __________________________________ Unit Code: SITXHRM008Page 1 of 20 SITXHRM008 - Task 2 – Skill Test Unit Code SITXHRM008 Unit Description Roster staff Assessment Type Task 2 – Skills Test Assessment Location College - Level 6, 245-247 Castlereagh Street, Sydney NSW 2000 By submitting this work, I declare that: · I have been advised of the assessment requirements, have been made aware of my rights and responsibilities as an assessment learner, and choose to be assessed at this time. · I am aware that there is a limit to the number of submissions that I can make for each assessment, and I am submitting all documents required to complete this Assessment. · I have organised and named the files I am submitting according to the instructions provided, and I am aware that my assessor will not assess work that cannot be clearly identified and may request the work be resubmitted according to the correct process. · This work is my own and contains no material written by another person except where due reference is made. I am aware that a false declaration may lead to the withdrawal of qualification or statement of attainment. · I am aware that there is a policy of checking the validity of qualifications that I submit as evidence as well as the qualifications/evidence of parties who verify my performance or observable skills. I give my consent to contact these parties for verification purposes. Student ID       Student Name       Submission Date       Assessment Task 2: Skills Test Skills Test: This assessment task requires the student to develop, administer and communicate staff rosters. This includes: · Developing, administering and communicating staff rosters. · Maintaining rostering records. · Evaluating rosters. Case study: Restaurant Information The Multicultural Bistro is a popular restaurant in Sydney, Australia, offering a diverse menu that includes dishes from various cultures, such as Italian, Indian, Chinese, and Thai. The restaurant's mission is to provide customers with a unique and memorable dining experience by offering excellent food, service, and ambiance. Services: · Dine-in · Take-away. · Catering services for private events Opening Hours: · Monday to Thursday: 11:00 am to 10:00 pm · Friday and Saturday: 11:00 am to 11:00 pm · Sunday: 11:00 am to 9:00 pm Operational information about the business activity or department: The Multicultural Bistro focuses on providing a unique dining experience to customers by offering a diverse menu that caters to various taste preferences. The restaurant's core activities include preparing and serving meals, taking and fulfilling customer orders, maintaining a clean and welcoming environment, and managing customer reservations and special events. Department Structure: 1. Management · Restaurant Manager (Maria) is responsible for overseeing all aspects of the restaurant, including staff management, customer service, financials, and ensuring compliance with regulations. 2. Kitchen · Head Chef (Arjun) leads the kitchen team and is responsible for menu creation, food quality, and overall kitchen operations. · Sous Chef (Li) assists the Head Chef and takes charge in their absence, helps with menu planning, and supervises other kitchen staff. · Kitchen Hand (Mei) supports the chefs by performing tasks such as cleaning, food preparation, and dishwashing. 3. Front of House · Waitstaff (Sarah and Jack) are responsible for attending to customers, taking orders, serving food and drinks, and maintaining a clean and pleasant dining environment. Event Rostering: The Multicultural Bistro occasionally caters to private events, such as birthday parties, corporate gatherings, or small weddings. When catering to these events, additional staff may be required, and existing staff may be assigned different roles to ensure smooth operation. Peak Business Hours: Based on historical data, peak business hours at The Multicultural Bistro are as follows: · Weekday lunch: 12:00 pm - 2:00 pm · Weekday dinner: 6:00 pm - 9:00 pm · Weekend lunch: 12:00 pm - 3:00 pm · Weekend dinner: 6:00 pm - 10:00 pm Additional operational considerations: · Staff training: Regular staff training sessions should be conducted to ensure that all team members are familiar with the diverse menu offerings, can accommodate special dietary requirements, and provide excellent customer service. · Inventory management: The Head Chef and Sous Chef should collaborate to manage inventory and order supplies based on demand and seasonal availability. · Health and safety regulations: All staff members should be trained to adhere to food safety regulations and maintain a clean and hygienic working environment. · Cultural considerations: The restaurant should celebrate its multicultural ethos by incorporating elements of different cultures into the decor, music, and staff uniforms. Staff members should be encouraged to share their cultural insights to enhance the overall dining experience for customers. Staff Details 1. Maria - Restaurant Manager · Background: Italian-Australian · Hourly pay rate: $35 on weekdays, $40 on weekends · Employment type: Full-time 2. Arjun - Head Chef · Background: Indian-Australian · Hourly pay rate: $32 on weekdays, $36 on weekends · Employment type: Full-time 3. Li - Sous Chef · Background: Chinese-Australian · Hourly pay rate: $28 on weekdays, $32 on weekends · Employment type: Full-time 4. Sarah - Waitress · Background: Australian · Hourly pay rate: $22 on weekdays, $25 on weekends · Employment type: Part-time 5. Jack - Waiter · Background: Australian · Hourly pay rate: $22 on weekdays, $25 on weekends · Employment type: Casual 6. Mei - Kitchen Hand · Background: Thai-Australian · Hourly pay rate: $20 on weekdays, $23 on weekends · Employment type: Part-time Staff Availability · Maria - Available all days, prefers no more than 45 hours per week. · Arjun - Available all days, prefers no more than 50 hours per week. · Li - Available all days, prefers no more than 45 hours per week. · Sarah - Available Monday, Wednesday, Friday
Answered 2 days AfterSep 08, 2023

Answer To: hi

Dipali answered on Sep 10 2023
36 Votes
Task1–Theory:ShortAnswerQuestions
SITXHRM008- Task 1 – Knowledge Assessment
    Unit Code
    SITXHRM008
    Unit Description
    Roster staff
    Assessment Type
    Task 1 – Knowledge Assessment
    Assessment Location
    To be submitted online
    By submitting this work, I declare that:
· I have been advised of the assessment requirements, have been made aware of my rights and responsibilities as an assessment learner, and choose to be assessed at this time.
· I am aware that there is a limit to the number of submissions that I can make for each assessment, and I am submitting all documents required to complete this Assessment.
· I have organised and named the files I am submitting according to the instructions provided, and I am aware that my assessor will not assess work that cannot be clearly identified and may request the work be resubmitted according to the correct process.
· This work is my own and contains no material written by another person except where due reference is made. I am aware that a false declaration may lead to the withdrawal of qualification or st
atement of attainment.
· I am aware that there is a policy of checking the validity of qualifications that I submit as evidence as well as the qualifications/evidence of parties who verify my performance or observable skills. I give my consent to contact these parties for verification purposes.
    Student ID
    
    Student Name
    
    Submission Date
    
Assessment Task 1: Knowledge Test
Provide your response to each question in the box below.
    
Q1:
    What are the different sources of information on industrial awards and other industrial provisions? Explain any three (3) using 60-90 words.
    Satisfactory = S
Not Satisfactory = NS
    
    
    S
    
    Information about industrial awards and other industrial provisions is available from a number of sources:
Government Websites: Government labor ministries or agencies frequently maintain internet databases with thorough data on employment laws and industrial awards. For the most recent information and official labor legislation papers, turn to these websites.
Industry Associations: Numerous groups or unions that focus on a particular industry provide information and advice on pertinent industrial awards and laws. They are helpful resources for companies operating in particular industries, offering specialized knowledge and assistance.
Legal Counsel: Legal experts with expertise in industrial awards, such as employment attorneys or consultants, can offer help on compliance, interpretation, and any legal ramifications for organizations. They make sure companies follow labor laws and regulations.
    
Q2:
    How can you use different methods used to communicate the rosters mentioned in the table?
Electronic
E-mail     Email pertinent people with rosters as attachments or links.    Check that email recipients can read attachments and understand the format.    Use email correspondence for prompt updates and dissemination.                
Online portals     Establish a safe internet gateway so that staff members may sign in to access rosters.    Check that the portal has appropriate access restrictions, is user-friendly, and can be accessed from a variety of devices.    Use this technique for centralized access and real-time updates.                
Paper-based Rosters
Noticeboards    Print up rosters and display them on actual noticeboards placed in public spaces.    Make sure noticeboards are positioned so they are easily seen.    Employers should use this technique for personnel who like or have restricted access to digital media.                
Printed rosters    Place hard copies of the rosters on each employee's desk or workstation.    Make sure that printed rosters are updated often to reflect any changes.    Employers who do not regularly have access to email or internet resources should use this technique.                
    Satisfactory = S
Not Satisfactory = NS
    
    
    
S
S
S
S
    
NS
NS
NS
NS
    
Q3:
    Explain the steps of processes for modifying rosters using 100-150 words.
    Satisfactory = S
Not Satisfactory = NS
    
    
    S
    NS
    In workforce management, altering rosters is a critical step to ensure that work schedules correspond with evolving demands. Here are the stages involved in changing rosters:
Assess Needs: Determine the causes for the roster change first, such as changes in staff availability, workload modifications, or regulatory needs.
Gather Information: Collect the required information, such as the current roster, employee preferences, and any legal or contractual restrictions.
Plan Modifications: Make a strategy describing the necessary modifications, such as new shifts, hours, and staff changes. Ensure adherence to union agreements and labour legislation.
Communication: The roster adjustments should be communicated to impacted personnel in advance. Use the communication channels you like, such as email, online communities, or noticeboards.
Implement Changes: Update the roster to reflect the desired changes. Ensure thoroughness and clarity, and stay away from mistakes that can result in scheduling issues.
Review and Confirm: Verify the amended roster's legality and correctness a second time. Verify that it is compliant with labor laws and corresponds with the organizational objectives.
Feedback and Adjustment: Gather opinions on the revised roster from staff members and management. Based on feedback and unanticipated problems, make the appropriate improvements.
Finalize Roster: Finalize the roster once changes have been made and verified, and then distribute it to all parties involved.
Documentation: Keep track of roster changes for auditing, compliance, and reference needs.
Monitor and Evaluate: To improve workforce scheduling, keep a close eye on the performance of the roster and make any further modifications that are necessary.
A roster's efficiency, compliance, and responsiveness to changing company demands and personnel needs are all ensured through effective roster updating procedures.
    
Q4:
    Answer the following questions:
4.1. Explain the following formats for staff rosters using 70-100 words.
Spreadsheet format
Paper-based format
4.2. What are the different inclusions of staff rosters? Write your answer using 50-70 words.
    Satisfactory = S
Not Satisfactory = NS
    
    
    
S
S
S
    
NS
NS
NS
    Spreadsheet Format: Typically, spreadsheet programs like Microsoft Excel or Google Sheets are used to produce a personnel roster. It gives work schedules in the form of a digital, tabular representation. Typically, each row represents a single employee, and the columns provide dates, shifts, and other pertinent information. Data entry, computations, and automated updates are made simple. This format offers flexibility, simplicity of customization, and the capacity to interact with other software tools, which makes it advantageous for businesses with a big staff or complicated scheduling requirements.
Paper-Based Format: An actual physical document where work schedules are physically entered using pen and paper is a staff roster. Although this conventional format is straightforward, it is less adaptable and can more time-consuming than digital alternatives. Employees often receive printed copies of it or see it displayed on noticeboards. While it could be appropriate for smaller organizations with simple scheduling needs, it might be unworkable for bigger workforces or when frequent changes are required.
4.2. Staff rosters typically include the following key information:
Employee Names: A list of every employee with shifts planned.
Dates and Times: Shifts' precise start and finish hours as well as dates and times.
Shift Assignments: Information on which staff is scheduled for certain shifts.
Breaks and Rest Periods: scheduled rest and break times to guarantee adherence to labour rules.
Roles or Positions: Each employee has designated tasks or places during their shifts.
Notes or Special Instructions: Any other details, such staff preferences, or unique needs.
Manager or Supervisor Contact: Information on how to reach the accountable manager or supervisor.
Overtime and Leave: Notation of permitted leaves, extra hours, or replacements.
These provisions aid in ensuring transparency, conformity, and efficient personnel management.
    
Q5:
    What are the different factors to consider when developing wage budget for the business activity, department, or event subject to rostering? Explain any five (5) using 150-200 words.
    Satisfactory = S
Not Satisfactory = NS
    
    
    S
    N
    A crucial step in the financial planning process is creating a pay budget for the company activities, divisions, or events that need rostering. To build a precise and long-term pay budget, several aspects must be taken into account:
Labor Costs: The most important expense in a salary budget is labor. Take into account the hourly pay, salary, and benefits for each employee. Make careful to take into consideration compensation variances, such as overtime, bonuses, or holiday pay.
Demand Forecast: It is crucial to correctly forecast the demand for your goods or services. To estimate when and how many workers are required during peak and off-peak times, seasonal trends, market changes, and historical data should be examined.
Employee Availability: Think about your workforce's accessibility. This covers elements like preference for daytime or nighttime shifts, part-time vs. full-time staff, and possible schedule issues. Think about improving scheduling to reduce overtime and labor inefficiencies.
Legal Requirements: Budgets for wages are greatly impacted by labor laws and regulations. Ensure adherence to any industry-specific labor laws, minimum wage legislation, overtime restrictions, and minimum wage laws. Legal repercussions may ensue from failure to comply.
Training and Skill Levels: Costs vary depending on the education and experience needed for a certain position. Planning the budget should take into account the possibility of higher salaries for specialized or skilled workers as well as the expense of their training.
Businesses may develop a realistic wage budget by carefully taking into account these variables, ensuring that employees are paid appropriately while also maintaining financial stability and compliance with labor laws and regulations. Successful personnel management requires constant oversight and budget alterations as conditions change.
    
    
Q6:
    Define the role of rosters and their importance in controlling staff costs using 100-150 words.
    Satisfactory = S
Not Satisfactory = NS
    
    
    S
    NS
    Rostering is essential to efficient workforce management since it helps to keep labour expenditures under control. Rostering, or work schedules, perform a number of essential...
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