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[email protected] W: www.newton.edu.au Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120 Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000 This document is Strategic Plan Template. It is part of the supporting assessment resources for Assessment Task 2 of BSBMGT616. Strategic Plan 20XX – 20XX Business name Executive Summary Provide an overview of the business as per the scenario information e.g. where it is located, when it was established, and key services offered. Vision Include vision as confirmed at role play meeting Mission Include mission as confirmed at role-play meeting Our values are: Include values as confirmed at role-play meeting Strategic Objectives Include strategic objectives as confirmed at role-play meeting The market Market characteristics & conditions Provide an overview of the spice/bush spices/organic foods market, for example, revenue for the industry as a whole, growth in the sector, number employed, future trends. Review and report on trends and include information about competitors. PESTLE Analysis Include a PESTLE analysis here Situation Analysis Include a SWOT analysis here Strengths Weaknesses Opportunities Threats Actions The following table identifies the actions we plan to take to achieve our strategic objectives. Actions Timelines Responsibility Key performance indicator Include specific actions to achieve strategic objectives Include month and year Which staff member is responsible Include key performance indicators 1 Warning – Uncontrolled when printed ©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973 1 Warning – Uncontrolled when printed ©NC V1.1 JUN 2019 Next Review JUN 2020 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973 Student Assessment Tasks BSBMGT616 Develop and implement strategic plans Assessment Task 1: Written Questions Provide answers to all of the questions below: 1. Give three examples of risks that should be taken into account in developing and implementing strategic plans. 2. Give two examples of risk management strategies that can be used when developing and implementing strategic plans. 3. Give an example of a risk management strategy that can be used to manage intellectual property risks inherent in strategic planning. 4. Outline the benefit of conducting a SWOT analysis as part of a strategic planning process and how a SWOT analysis is conducted. 5. Outline four examples of questions that could be used when conducting a SWOT analysis. 6. Outline the benefit of conducting a PESTLE analysis as part of a strategic planning process and how a PESTLE analysis is conducted. 7. Outline four examples of questions that could be used when conducting a PESTLE analysis. 8. List two internal sources of information that a business could use to find out about its market, competitors, customer base, vision, values and capabilities. 9. List two external sources of information that a business could use to find out about its market, competitors, customer base, vision, values and capabilities. 10. Explain the purpose of developing organisational values and two techniques that could be used to identify values as part of the strategic planning process. Assessment Task 2: Organisational vision and mission project Carefully read the following: Native Bush Spices Australia is based in Coffs Harbour, NSW. The business was established in 2010 to cater for a demand for Australian native food products. The company has organic certification. The company manufactures and retails a range of organic, Australian native foods including: · Native herbs and spices · Native herbal teas · Native fruit jams and conserves Currently the business is selling its products through a number of small supermarkets and health stores throughout Australia. The company also has a web site through which products can be ordered. The company’s overall business objectives for the next three years are to increase sales and create brand awareness, develop a broader product range, as well as expand into overseas markets. The company is also considering options for alliance marketing. The company is also looking at moving into international markets, namely South-East Asia – specifically Hong Kong, Japan and Singapore. The company’s target customers are those that enjoy gourmet foods. The age range of Australian consumers buying their products is between 35 and 65. Most of their consumers are health conscious, care about protecting the environment and have an average income of $80,000. The company currently employs the following staff in its head office: CEO, Operations Manager, Marketing and Sales Manager, Administration Manager and Customer Service Officer. Around 10 staff are employed in the factory making and distributing the products. Although the company does not have a formal strategic plan, the following information is included on its web site about its mission, vision and values: Mission Native Bush Spices Australia is committed to providing the highest quality product to all its clients. Vision We are constantly working to establish ourselves as the most respected and sought-after supplier of native bush spices. Values Respect: taking time to understand and value each of our customers and respecting their choices. Responsibility: acting with integrity towards our staff, our customers, the community and the environment. Caring: a duty of care for our staff, customers and the environment. Excellence: to always look to provide the best quality product and customer service. Integrity: to act with honesty, openness and do what we say we will do. Innovation: to be industry leaders. Complete the following activities: 11. Prepare for meeting with team. Carefully read the scenario information, including the information about the organisational mission, vision and values and business objectives. Conduct research about developing mission, vision and value statements, as well as formulating strategic objectives. Identify some examples of these statements/objectives from at least two other companies. Compare the vision, mission and value statements to those of Native Bush Spices Australia. Make notes about whether you think the existing mission, vision and value statements are clear enough to guide operations. You will need to share your thoughts at the meeting with the management team, as well as listen to the management team’s ideas. You should also make notes about the key business strategies and research best practice techniques for formulating strategic objectives. 12. Meet with the management team (your assessor) The management team is meeting to discuss the organisational vision, mission and values statements, as well as business objectives. Share the ideas you researched for activity 1 and listen to the ideas provided by the team. In addition, discuss your ideas about key business strategies and strategic objectives. Listen to the ideas presented about actions to achieve strategic objectives, as well as performance indicators. During the meeting, demonstrate effective communication skills including: · Speaking clearly and concisely · Using non-verbal communication to assist with understanding · Asking questions to identify required information · Responding to questions as required · Using active listening techniques to confirm understanding 13. Write a summary of the meeting outcomes. Following the meeting, summarise the meeting outcomes in about half a page. 14. Send an email to the Management Team (your assessor). The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. The email text should confirm the organizational vision, mission and values as discussed at the meeting. You should also report on the cooperative venture as discussed at the meeting. It should also request approval to proceed to developing the strategic plan based on the agreed vision, mission and values, as well as strategic objectives. Assessment Task 3: Research and develop strategic plan project Complete the following activities: 1. Research Native Bush Spice Australia’s customers and competitors. Identify sources of information to use to research Native Bush Spice Australia’s market, competitors and target customers. Note down at least 3 sources of information. You will need to record these information sources in your SWOT and PESTLE analysis. Using the information that you have developed, research trends and development in the industry and competitors, potential new and emerging markets, competitors and any other relevant factors. 2. Research and review potential cooperative ventures as discussed at the meeting. This should includetheir risks and benefits. 15. Develop a SWOT and a PESTLE analysis These should outline all of the internal and external factors that will impact on the Strategic Plan based on your research. Begin a new Word document for the analyses. Save it as SWOT and PESTLE Analysis. 3. Send an email to your assessor. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should summarise the contents of the attachments and seektheir feedback on them. Attach your SWOT and PESTLE analysis to the email. Your assessor will review your analysis and provide feedback as required. 4. Update your PESTLE and SWOT analysis Revise these to reflect with any feedback provided by your assessor. Save this document as Updated Analysis. 5. Develop the Strategic Plan. Once you have received feedback from your assessor, proceed with developing the Strategic Plan. Using the template provided by your assessor. You will need to make sure you complete all sections of the Plan and use clear and concise English. Your strategic plan will need to include specific actions to include each of the strategic objectives. You must include responsibilities and timelines for each action, as well as key performance indicators. Each of the actions should be ordered commencing with the most urgent action first. 6. Send an email to your assessor. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. In your email, provide a brief overview of the actions that need to be taken over the next 12 months to achieve objectives, as well as the staff that will be involved. The email text should summarise the contents of the attachment and seektheir feedback. Attach your strategic plan to the email. 7. Update your strategic plan Revise your strategic plan, incorporating any feedback that you received from your assessor. Save this document as Updated Strategic Plan. 8. Send an email to your