System: Sales Accounts Management System Reciprocal Sales Corporation is a global sales company that works with leading Fortune 500 corporations. The company offers sales consultants who assist these...

System: Sales Accounts Management System Reciprocal Sales Corporation is a global sales company that works with leading Fortune 500 corporations. The company offers sales consultants who assist these corporations with their product sales, marketing and advertising. Due to the rapid growth, a Software Development Department was established to improve and automate all the manual processes and workflows. The department is currently conducting a study in order to develop a new Sales Accounts Management System to assist the sales team with data capturing and information management. The sales team currently have an established and strict manual business process and workflow that they follow whenever they secure a new customer. A sales consultant collects information from a new customer and sends it to an admin assistant for data capturing. The admin assistant captures the customer information, opens the customer account and compiles a new customer report. Once finalised, the new customer report is forwarded to a sales manager. In the sales management office, the manager receives the new customer report, confirms the new customer details, approves the new customer account opened by the admin assistant and ends the process by notifying the sales executive. As part of the business rules, a customer will be allowed to open more than one account. Using the account, the customer would be allowed to list many products. The account is allowed to idle with no product listing. Products belong to certain categories or are categorised. All sales consultants, admin assistants and sales managers are all permanent employees of Reciprocal Sales Corporation and their information will be stored in one table on the database. The sales consultant would be assigned to many customer accounts. Lastly, the account is allowed to idle with no sales consultant assigned to it. In terms of technology, the system will consist of a relational database based on an Oracle Relational Database Management System (RDBMS) and will be developed using Java and other open source platforms. The Software Development Department at Reciprocal Sales Corporation has adopted agile project management instead of relying on the traditional approach. The developers will handle their own unit testing and further testing on the system will be outsourced to one of the leading testing consulting companies in the world because of the standards imposed by the Fortune 500 corporations that have entrusted Reciprocal Sales Corporation with their product business.

4.1) The admin assistant would use the system to open a customer account. Create a simple System Sequence Diagram (SSD) to present the admin assistant ’s interaction with the Sales Accounts Management System in this particular use case.